khouriw@hotmail.com Ambitious General Manager with a history of impeccable team building skills and a track record for winning. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Budgeting expertise Motivating and training Employee relations Team building Leadership/communication skills Problem solving Business operations organization Operations Management: Handled all functions related to budgeting and financial balancing. Achieved top levels of success in our market for market share, retention, and customer service scores. Was awarded the most successful General Manager award by the Larry Miller Group 4 years in a row. Lead the most statistically and financially efficient store in the Larry Miller Company Larry Miller Hyundai Peoria, AZ General Manager/PartnerInstalled sales processes that helped to increase volume and profitability by 300%.Managed and lead Larry Miller Hyundai to being the most profitable point out of all54 of the Larry Miller stores for 4 years in a row.Rated number one by Hyundai in the district for customer service scores in both salesand service. Installed marketing campaigns and service processes that lead to being the highestvolume service department in total hours.Hired, trained, motivated and coached our team to becoming the number 7 store outof 165 Hyundai single point stores in the western region for profitability. We achievedsales efficiencies up to 160% of our PMA and were ranked number 13 in the Larry