William King

William King Email and Phone Number

Knowledge Management Specialist, Global IT @ A&O Shearman
Carrickfergus, GB
William King's Location
Carrickfergus, Northern Ireland, United Kingdom, United Kingdom
William King's Contact Details

William King work email

William King personal email

n/a

William King phone numbers

About William King

Credentials - BA, MBA, Ph.D, Certified in Video Editing

William King's Current Company Details
A&O Shearman

A&O Shearman

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Knowledge Management Specialist, Global IT
Carrickfergus, GB
Website:
allenovery.com
Employees:
3257
William King Work Experience Details
  • A&O Shearman
    Knowledge Management Specialist, Global It
    A&O Shearman
    Carrickfergus, Gb
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  • A&O Shearman
    It Knowledge Management Specialist, Global
    A&O Shearman Jan 2024 - Present
    Belfast, Northern Ireland, United Kingdom
    Global IT Knowledge Manager accountable for the IT Knowledge Management System and all IT Knowledge Articles. Created a Knowledge Management vision, strategy and mission. Implemented a Control Framework on the IT Service Management tool and trained colleagues on KCS best practice.Inherited and improved over 2500 knowledge articles by appointing Review Champions in over 15 teams globally - including the US, APAC and Europe. Worked with Global Service Desk Snr Manager to reduce Time To Close (TTC) incidents, and First Time Fix (FTF).
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  • Onesource Virtual
    Knowledge Management Coordinator, Emea
    Onesource Virtual Oct 2022 - Jan 2024
    Londonderry, Northern Ireland, United Kingdom
    Coordinator of Knowledge Management in EMEA, working for a leader in Payroll solutions on the Workday platform. Redrafted Payroll documentation, organised and controlled document libraries and improved knowledge sharing culture. Completed various Business Transformation projects with the Global BT team, releasing a new "one process" for the Customer Readiness Operations team.Worked globally in a team of 5, based in Londonderry NI.
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  • The Centre For Business In Society (Cbis) At Coventry University
    Research Fellow
    The Centre For Business In Society (Cbis) At Coventry University Feb 2022 - Oct 2022
    Coventry, England, United Kingdom
    Awarded a Knowledge Management Research Fellowship at the Centre for Business in Society (CBiS).
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  • The Centre For Business In Society (Cbis) At Coventry University
    Researcher In Knowledge Management
    The Centre For Business In Society (Cbis) At Coventry University Sep 2018 - Feb 2022
    Contributed to knowledge and completed a 100,000 word Knowledge Management thesis entitled "Community Based Knowledge Sharing in a Changing Energy Sector". Published on Google Scholar and awarded "Best Paper in Knowledge and Learning" at the British Academy of Management in 2020.
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  • Halewood Artisanal Spirits
    National Accounts, Planning & Analysis
    Halewood Artisanal Spirits Feb 2020 - Mar 2022
    London, England, United Kingdom
    Working in the National On Trade team with 6 National Account Managers (NAMs). Managing all sales administration, sales planning, trend analysis and POS stock.
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  • Halewood Artisanal Spirits
    Operations Manager, Sadler'S Brewery
    Halewood Artisanal Spirits Jan 2018 - Jan 2020
    Stourbridge
    Managing all operations and warehousing at Sadler's Brewery. Managing multi site retail operations at 4 Christmas pop up shopping centre locations. Management of 20 staff. Management of all trade show operations, including the NEC Good Food Show.
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  • Halewood Artisanal Spirits
    General Manager, Brewhouse & Bar
    Halewood Artisanal Spirits Jan 2016 - Jan 2018
    Lye
    GM of the Brewhouse and Bar, managing food and drink.
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  • Kfc Uki
    Management Trainee
    Kfc Uki Aug 2012 - Jan 2016
    Restaurant shift management and management training scheme
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  • The Midcounties Co-Operative
    Management Internship
    The Midcounties Co-Operative Jun 2014 - Jun 2015
    Warwickshire, England, United Kingdom
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William King Skills

Customer Service Strategy Team Management Team Leadership Determination To Succeed Customer Engagement Sustainability Improving Team Chemistry Dependable Team Player Motivational Speaking Networking Company Presentations

William King Education Details

Frequently Asked Questions about William King

What company does William King work for?

William King works for A&o Shearman

What is William King's role at the current company?

William King's current role is Knowledge Management Specialist, Global IT.

What is William King's email address?

William King's email address is wc****@****l.co.uk

What is William King's direct phone number?

William King's direct phone number is +4478812*****

What schools did William King attend?

William King attended Coventry University, Newman University Birmingham, Newman University Birmingham.

What are some of William King's interests?

William King has interest in Environment.

What skills is William King known for?

William King has skills like Customer Service, Strategy, Team Management, Team Leadership, Determination To Succeed, Customer Engagement, Sustainability, Improving Team Chemistry, Dependable Team Player, Motivational Speaking, Networking, Company Presentations.

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