William Ko Email & Phone Number

Dallas/Fort Worth Area

• Directed and managed all processes from the proposal stage to technical tasks, and finally provided Web products.• Actively involved in the initial conception stage with a client to better meet customer needs and communicate those expectations to developers.• Provided solutions to solve customer problems related to e-commerce, enterprise or local retail website development and digital marketing.• Implement a testing process to solve the problem and work with technical staff to identify and resolve functional issues in the Web project.• To achieve all project goals within the specified budget of the client and organization. Worked to reflect the cost savings.• Periodically presented project status reports to stakeholders, including detailed data, tasks and processes.• Performed new and unproven tasks to develop new business ideas and opportunities.

Dallas/Fort Worth Area

• Led the development of business applications and e-commerce sites by managing and educating company developer and designer teams.• Developed custom business applications and websites from scratch, as well as developed websites using open source applications such as WordPress, Magento and Woocommerce.• Remotely managed and operated web hosting and cloud servers to meet customer business needs.• Provided optimal strategic online marketing services to clients, including management and analysis of social media, SEO, PPC and Email marketing.• Designed business and marketing strategies that are appropriate for customers.

Dallas/Fort Worth Area

• Provided project requirements and solutions in consultation with customers.• Contractually managed and trained the company's IT team and led the development of applications and e-commerce sites.• Managed cloud servers remotely to meet customers' web hosting and business needs.• Provided online marketing management and analysis services.

Yongsan-Gu, Seoul, Korea

Imported and sold the electric self-balancing scooters from USA and China to Korea.• Established and operated the company as a manager of product purchasing, international trade, distribution, sales and marketing.• Developed sales and marketing strategies for new technology products to suit new markets. Promoting through Smartphone Maps and Social Medias, exposing products to popular music videos, and accessing through free trial.• Designed to reduce the time and effort for both customers and technical staffs by a structural warranty and upgrade service system.• Designed and developed corporate websites and social media sites, and achieved outstanding results in SEO and online marketing.

Dallas, Texas

Managed and operated the clients and developers of the projects in the company. Developed and maintained cutting-edge web applications and software solutions. Coordinated, managed, and overseen all aspects of development from planning to securing resources, budgeting, testing, deployment and user training to future troubleshooting, upgrades, performance marketing, analytics and reporting.Some of the major projects are:• I-Prostage: I-Prostage is an existing web-based ERP system with integrated modules of general ledger, asset and depreciation, payables, receivables, sales order management, purchase order management, inventory management and production reporting; Developed using VBScript, ASP.net, ASP, Java, PowerBuilder and Oracle.- Supported end-user technical problems, and corrected system bugs.- Applied new crystal reports.- Converted from ASP to ASP.net.- Rapid error correction and system upgrades have improved customer satisfaction and reduced customer service costs.• B2B E-Commerce Sites: Designed and developed more than 200 custom B2B e-commerce sites using Apache, PHP, MySQL, JavaScript and CSS.- Public sites, including guest users, multi-level users and shopping cart systems.- Back-end site for administrators, products, orders and membership management, invoice generation, sales reports, coupon management, live chat, payment and UPS WorldShip / FedEx embedding, barcode usage and email marketing systems.• Budget System: The project was to improve the performance of the budget system currently in use at NEC America. NEC's $ 60,000 server took more than 20 minutes to get one report and did not deliver the desired performance. Our team has done the following to solve this problem:- Modified Excel application with VB/SQL.- Migrated and managed from Process to SQL Server database.- Development of existing MFC management screen to ASP.net.- Optimized applications and SQL have finally reduced the average runtime to less than a minute.

Dallas, Texas

• Billing System: - Developed a new billing system that unifies the various billing systems used by each department of NEC America. - The requirements and specifications of the new system were converted into designs and eventually made into software. - The key skills used in this project were database modeling, design, deployment, and administration.- Used ASP.net C#, SQL Server, and Visual Studio.• Courier Operation System: Developed an online operating application for rapid delivery of courier service.- Developed features such as quotes, order forms, pricing options, distance measures, customer care, invoice creation, driver dispatch, driver records, sales reports and more.- The important features were the ability to determine who was able to deliver, the change in delivery price based on delivery time and delivery distance, and the ability to send the consolidated invoice to Excel to the general customer in a week or a month.- Used Linux, Apache, MySQL, PHP, JavaScript, HTML, CSS.• Production Management System:- Developed features such as order entry, packing, production entry, inventory transfer, reporting, model management, tools & expenses, R&D management, equipment check, customer management, employee management, company management, etc.- The process of all ordered works should be shown as daily, weekly, and monthly schedules by department, manager, and worker. The model number of the product, the tools and machines used in the production were notified by the alarm and delivered to the person in charge so that the inspection record and purchase situation were managed in real time.- Used Linux, Apache, MySQL, PHP, JavaScript, HTML, CSS.

Dallas, Texas

• Cyber Depot Technology is a provider of e-commerce and IT solutions to small and medium-sized businesses developing total management solution that directly connects orders from the internet to the sales management system.• Designed and developed web-based business management systems and internet shopping mall systems.• Used Apache, PHP, ColdFusion, SQL Server, MS Access, MySQL, JavaScript, HTML, CSS

Richardson, Texas

• Provided business web application programming, e-commerce, e-marketing, graphic design, CD-authoring, web hosting services.• Programmed B2B e-commerce and local community newspaper sites.• Developed using ColdFusion, SQL Server, MS Access, JavaScript, C ++ and CGI scripts.

Dallas, Texas

• Joined and developed the full life cycle of B2B Internet Solutions and back office integration.• Identified, developed and implemented software configuration control methodologies and tools.• Tested and simulated a B2B auction site using ColdFusion, Windows NT / 2000, SQL Server, and Visual Source Safe.• Built, cleansed, mined, and maintained data for the auction site.

Commerce, Texas

• Managed websites, multimedia devices, various software, hardware, and networks in a computer lab.• Prepared C/C++, CGI, Windows 98/NT, UNIX, Front Page, Dreamweaver, Photoshop and MS Office for education use.• Assisted instructors for computer classes.

Commerce, Texas

• Assisted for research papers by the Department of Higher Education & Learning Technologies.• Developed and presented an online survey form using HTML, CGI scripts, UNIX, and Power Point.• Corrected and evaluate survey data for the topic: Technology Use in Texas Public Schools.• Attended a conference as a co-presenter: October 3–5, 1999, 3rd Annual Conference on School University Partnerships, Studies of Effective Use of Instructional Technology to Supplement Learning.

Irving, Texas

Formerly GTE COMMUNICATIONS CO.• Worked as a contractor for Y2K project.• Completed the GTECC Year 2000 Desktop End-User Computing inventories.• Surveyed User Developed Programs, Scripts, and Queries from the client/server (LAN) applications and mainframe.• Tested and installed PCTOOL software for Y2K compliance.

Master’S Degree, Computer Science

Activities and Societies: Global Positioning System, Student Information System - OOP, Intelligent Databases – Bookstore User Interface.

Bachelor’S Degree, Mass Communication/Media Studies

Activities and Societies: Public Speech Club, Outdoor Activity Club, Rugby Team

Diploma, Japanese Language And Literature