With over a decade of experience in technology and systems administration, I've honed a robust skill set in help desk support, cloud administration, and Microsoft Entra ID. Currently spearheading key IT initiatives at Boeing, my mission is to leverage these competencies to foster innovation and efficiency. Our team's culture thrives on collaboration and adherence to stringent security standards, which I passionately support and contribute to with my diverse experiences and perspectives.As part of Boeing's IT team, I co-led the deployment of a sophisticated simulation platform, ensuring seamless integration with existing infrastructure while upholding Boeing's stringent policy compliance. My collaborative efforts with vendors to develop essential training resources, coupled with managing ITAR compliance, underscore my commitment to operational excellence and secure, effective technology solutions.
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Information Technology AnalystBoeing Jul 2023 - PresentArlington, Va, UsCo-lead the installation of a simulation platform on Windows Server 2016, integrating license servers, custom certificates, and SAML-based security for Boeing policy compliance. Collaborated with vendors to develop training resources. Managed ITAR compliance, ensuring adherence to export regulations, and implemented workflows for application creation, registration, and auditing. -
Advanced TechnologistBoeing Oct 2022 - PresentArlington, Va, Us -
Windows AdministratorCity Of Austin Jun 2022 - Oct 2022Austin, Texas, UsManaged Active Directory for Austin Police, EMS, and 911 Dispatch, supporting 5,000+ users. Automated processes with PowerShell in ServiceNow, cutting manual data entry by 30%. Led the migration of 100+ distribution lists to the cloud, ensuring smooth communication. -
System Support AdministratorKestra Financial Oct 2020 - Jun 2022Austin, Tx, UsLed Tier-2 support, resolving 50+ weekly SSO incidents and automating processes to reduce downtime by 15%. Worked across departments to setup and configure Microsoft Intune to automate remote laptop imaging and domain policy configurations. -
Help Desk AnalystCredit One Bank Aug 2016 - Aug 2020Las Vegas, Nv, Us -
It Remote SpecialistHanger, Inc. Dec 2014 - Jun 2016Austin, Texas, UsManage inbound access requests via ServiceNow. Grant access across a multitude of medical applications while maintaining the integrity of HIPAA compliance. Successfully completed ITIL training.Also take inbound calls from users from over 800 clinics nationwide and provide support for applications related to mechanical extremities for patients, clinic medical software, and physical network appliances. -
Plans ExaminerHydro Arch Oct 2006 - Nov 2007Las Vegas , UsRender civil drawings into a 3D layout for our sales team to present to clients. Coordinate plans between our structural engineers and our customers.Software used: AutoCAD 2008
William L. Education Details
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I.T.T. Technical InstituteNetwork And System Administration/Administrator -
School Of Fiber Optic Maintenance & InstallationFiber Optic Maint. & Installation -
Las Vegas High SchoolGeneral Studies
Frequently Asked Questions about William L.
What company does William L. work for?
William L. works for Boeing
What is William L.'s role at the current company?
William L.'s current role is IT Analyst | Product Development | Boeing.
What schools did William L. attend?
William L. attended I.t.t. Technical Institute, School Of Fiber Optic Maintenance & Installation, Las Vegas High School.
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