Secured and inventoried of over $3,000,000 worth of munition with zero loss per enterprise’s physical and information security standards and policies.Updated and filed armory’s standard operating procedure (SOP), documents, and certifications.Created and managed process assets to increase efficiency of daily tasks within the armory.Maintained the #1 armory within the organization for 2 years in a row with 100% successful inspection rate.

Served as a Team Leader in a Combat Engineering Route Clearance Company to provide mobility, counter-mobility, and engineer reconnaissance.Responsible for the safety, training, morale, and welfare of a total of 60 Soldiers in a dynamic environment.Maintained and enforced operator level maintenance of several military vehicles and weapons.

Microsoft Software and Systems Academy (MSSA) is a 17-week, 680-hour virtual training academy with a focus on cloud-based solutions, administration, and networking.Topics in IT Systems Administration: Utilize systems management and administration technologies, to monitor, manage and administer cloud environments.Advanced Server System Management: Install and configure Domain Controllers, manage Active Directory (AD) Domain Services and Certificate Services, and Group Policy.Identity and Access Control Service System: Plan and implement IPv4 networks, IPv6 transition, DHCP, DNS, IPAM, WAP, Direct Access, VPN, and Distributed File System.Network Fundamentals for Server Systems: Install and configure server core, local storage, Hyper-V and virtual machines, High Availability, Disaster Recovery, failover cluster, and create and manage deployment images.Building Azure Infrastructures: Use and manage virtual networking, virtual machines and related technologies to plan, configure, control, optimize and support private cloud infrastructures, systems and applications.

Lead the development of global business opportunities that support the commercialization of workforce management products, services, and technologies in the fast-paced health-care industry throughout the US, Europe, and Far East.Used in-house databases to create renditions of the workforce optimization suite to present several demonstrations for possible clients or to train clientele on how to use the software. Collected data on consumers, competitors, and the industry and consolidated information into actionable items, reports, and presentation.Provided competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales, and methods of operation.

Communicated with non-technical users / clients to tailor the workforce optimization solution for their business.Generated design documents of critiques, enhancements, and defects for the software developers.Developed and generated technical documentation, release notes, and training guides for newly released updates.

Maintained general upkeep of all the company’s Windows-based servers at the HQ site.Solved technical problems for various hardware and network devices as well as operating systems and applications.Managed the company’s shared drive on Windows OS to ensure all users had proper permissions.

Worked with numerous clients through the company’s supports system to resolve software issues in production environment.Managed email systems and clients by utilizing SalesForce.

Handled general upkeep of 500+ science experiments used daily for in-class demonstrations. Supported classroom activities and outreach science functions as well as maintaining operations of the facility.