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William Lacy Email & Phone Number
Information Technology Specialist
at
Mayo Clinic
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Information Technology Specialist
Location
Jacksonville, Florida, United States
Company size
Who is William Lacy? Overview
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Quick answer
William Lacy is listed as Information Technology Specialist at Mayo Clinic, a with 250057 employees, based in Jacksonville, Florida, United States. AeroLeads shows a matched LinkedIn profile for William Lacy.
William Lacy previously worked as Employee Technology Support/ Global Desk at Bank Of America and Technology Support Analyst, And Service Desk L1/2 at Bank Of America Business. William Lacy studied at Penn State Behrend Digital Skills Bootcamps.
Company email context
Email format at Mayo Clinic
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Mayo Clinic
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Profile bio
About William Lacy
As a former Student at Penn State, I have a strong foundation in Cybersecurity, networking, help desk support, and cloud administration.I have applied my skills and knowledge as an IT Specialist at a small start-up, where I was responsible for remote troubleshooting, client repair, security assessment, and 24/7 client monitoring. I also worked as an Ops Tech IT at Amazon, where I supported the operations team with resolving technical problems across a range of hardware, software, and peripheral devices, as well as monitoring WLAN and LAN networks. In both roles, I demonstrated customer-driven, problem-solving, and project dedication skills, as well as the ability to work with diverse teams and stakeholders. I am always open to learning more and seeking new challenges and opportunities in the IT/Cyber Security field.Now it is time to continue my path and start applying my learned skills.
Current workplace
William Lacy's current company
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Mayo Clinic
10 roles
William Lacy work experience
A career timeline built from the work history available for this profile.
Employee Technology Support/ Global Desk
Serving as the first point of contact for customers seeking technical assistance over the phone or email.Performing remote troubleshooting through diagnostic techniques and pertinent questions.Determining the best solution based on the issue and details provided by customers
Technology Support Analyst, And Service Desk L1/2
Perform Active Directory actions, such as password resets and data entryProvide technical assistance and support for all IT products and services for incoming queries and issues related to computer systemsAble to recommend and set office equipment such as desks, tables, printers, TV monitorsInstallation of internal infrastructure including routers, switches, firewalls, serversAct as a point of contact for any problems that the user may encounter with SHAsk appropriate probing questions to gather relevant information to aid in the resolution of the requestAble to troubleshoot and image PCs, printers, and cell phonesCommunicates technical information to both technical and non-technical personnelMakes recommendations to assist associates better and improve the overall efficiency of daily operating procedures
Driver
Safely and efficiently delivered multiple passengers daily. Demonstrated proficiency in navigation, utilizing GPS and other routing apps to determine the best routes. Maintained a clean and safe vehicle to enhance the passenger experience. Consistently received high ratings from passengers for excellent service.
Apr 2023 - Aug 2024
Self Employed
Safely and efficiently delivered multiple passengers daily. Demonstrated proficiency in navigation, utilizing GPS and other routing apps to determine the best routes. Maintained a clean and safe vehicle to enhance the passenger experience. Consistently received high ratings from passengers for excellent service.
Apr 2023 - Aug 2024
Fulltime Student
Penn State Behrend Digital Skills Bootcamps
Apr 2023 - Apr 2024
It Specialist
Small Start Up
Job included some of these skills, Remote troubleshooting. Client repair soft and hardware. Security assessment and implications. 24/7 client monitoring. SIEM
Jan 2023 - Jun 2023
Ops Tech It @ Amazon
Apr 2022 - Apr 2023
Ops It Tech
Amazoin
I support end user devices and assets,executing a variety of routine technical SOP's on hardware, operating systems, or enterprise application software typically in a single site.
Apr 2022 - Jan 2023
Fulfillment Associate
Amazon Logistics
Sep 2021 - Apr 2022
Team & coworkers
Colleagues at Mayo Clinic
Other employees you can reach at bankofamerica.com. View company contacts for 250057 employees →
TB
Tiffany Blackmon
Colleague at Mayo ClinicAtlanta Metropolitan Area, United States
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KE
Karen Emmons
Colleague at Mayo ClinicPalm Coast, Florida, United States
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TP
Trudi-Ann Providence
Colleague at Mayo ClinicNew York, United States
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CW
Chante Williams
Colleague at Mayo ClinicPetersburg, Virginia, United States
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SB
Steven Baronoff
Colleague at Mayo ClinicHuntington, New York, United States
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DP
Dana Plyler
Colleague at Mayo ClinicBelmont, North Carolina, United States
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MZ
Md Zawad Tanzim
Colleague at Mayo ClinicNew York City Metropolitan Area, United States
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NR
Neil Ruiz
Colleague at Mayo ClinicPalm Harbor, Florida, United States
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RR
Roopam Rai
Colleague at Mayo ClinicSouth Delhi, Delhi, India
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ET
Estefani Torres
Colleague at Mayo ClinicNewark, New Jersey, United States
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Tiffany Blackmon
Colleague at Mayo ClinicAtlanta Metropolitan Area, United States
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KE
Karen Emmons
Colleague at Mayo ClinicPalm Coast, Florida, United States
View →
TP
Trudi-Ann Providence
Colleague at Mayo ClinicNew York, United States
View →
CW
Chante Williams
Colleague at Mayo ClinicPetersburg, Virginia, United States
View →
SB
Steven Baronoff
Colleague at Mayo ClinicHuntington, New York, United States
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DP
Dana Plyler
Colleague at Mayo ClinicBelmont, North Carolina, United States
View →
MZ
Md Zawad Tanzim
Colleague at Mayo ClinicNew York City Metropolitan Area, United States
View →
NR
Neil Ruiz
Colleague at Mayo ClinicPalm Harbor, Florida, United States
View →
RR
Roopam Rai
Colleague at Mayo ClinicSouth Delhi, Delhi, India
View →
ET
Estefani Torres
Colleague at Mayo ClinicNewark, New Jersey, United States
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3 education records
William Lacy education
Education record
Graduate, Information Technology, 3.0
Undergraduate In Computer Networking, It
FAQ
Frequently asked questions about William Lacy
Quick answers generated from the profile data available on this page.
What company does William Lacy work for?
William Lacy works for Mayo Clinic.
What is William Lacy's role at Mayo Clinic?
William Lacy is listed as Information Technology Specialist at Mayo Clinic.
Where is William Lacy based?
William Lacy is based in Jacksonville, Florida, United States while working with Mayo Clinic.
What companies has William Lacy worked for?
William Lacy has worked for Mayo Clinic, Bank Of America, Bank Of America Business, Uber, and Penn State Behrend Digital Skills Bootcamps.
Who are William Lacy's colleagues at Mayo Clinic?
William Lacy's colleagues at Mayo Clinic include Tiffany Blackmon, Karen Emmons, Trudi-Ann Providence, Chante Williams, and Steven Baronoff.
How can I contact William Lacy?
You can use AeroLeads to view verified contact signals for William Lacy at Mayo Clinic, including work email, phone, and LinkedIn data when available.
What schools did William Lacy attend?
William Lacy studied at Penn State Behrend Digital Skills Bootcamps.
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