Senior Vice President, Corporate Solutions
Chicago, Il And Atlanta, Ga
Client Relationship Management (CRM) - focused on developing and leveraging relationships with existing clients, with the goal of achieving deeper penetration and, ultimately, driving incremental revenue growth.Accomplishments include:* Selected to participate in The Group of 48, a top leadership team, charged with developing the firm's 5 year Strategic Plan. The CRM program was an outcome of the Group of 48.* Selected by COO to join team that designed the curriculum used to train all Client Relationship Managers in the firm. The CRM model is now industry best practice and has been adopted by all major real estate firms.* Managed firm's largest and most profitable account for four years.Transaction/Brokerage ActivityAccomplishments include:* Selected to participate in Jones Lang LaSalle Club, Outstanding Employee reward trip, for two consecutive years.* Oversaw the completion of more than 3 million square feet of office, retail and industrial transactions.* Managed the firm's annual recruiting efforts at Historically Black Colleges and Universities.