William Leong Email and Phone Number
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A professional services leader, I help companies grow and prosper by scaling and leading skilled teams comprised of hundreds of project managers, consultants, and developers. I am known for fostering trust and credibility with stakeholders within and outside the organization and instilling the attitude of winning as a team. I am focused on anticipating and eliminating obstacles to customer success and referenceable accounts. In addition, I am a prolific builder of processes (both improvement and optimization) and tools for knowledge sharing and tracking/measuring performance. Committed to advancing diversity, equity, inclusion and belonging, I build an environment where staff feel respected, heard, and appreciated for their contributions.Select examples of my accomplishments as a leader in Oracle professional services and cloud organizations:➤ P&L and Revenue Growth: Boosted consulting revenue from $250K/quarter to $3M/quarter in just three years while improving profit margin from breakeven to 36% and increasing client portfolio growth 900%.➤Business Transformation: Within 15 months, transformed a professional services division from a loss leader into a profit center generating more than $28M revenue at a healthy 25% margin. ➤ M&A Integration: Orchestrated integration of one of Oracle’s largest acquisitions ($1.2B). Ensured $1T in active projects in 70 countries with 70K+ user organizations kept on track during the transition. ➤ Strategic Initiatives: Mitigated financial and brand liability and preserved cloud services customer base by helming a massive, mission-critical initiative to retain PCI Compliance and Level 1 PCI DSS Service Provider status. Excellent at problem solving and complex project/program management and coordination to achieve goals.
Asian American Civic Association
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Senior Director - Project Management | Program Delivery ConsultantSelf-Employed Dec 2020 - PresentAs a consultant, I leverage 15+ years of professional services experience with Oracle to manage client projects and programs through to project/program implementation; business process organization; and diversity, equity, inclusion (DEI) engagements. I manage up to 50 consultants and client team members for each project as part of overall coordination activities. Instilled a strong culture of team work and cooperation driving project implementation.Examples of recent engagements include:➤ Identified product opportunities for a start-up venture looking to elevate their brand in the marketplace. Reviewed findings with management and board members.➤ Project Management of Global M&A Systems Integration for a Life Science Company’s acquisition from Requirements Review, Scope Prioritization, Conference Room Pilot (CRP), Data Migration and Go Live.➤ Developing scientific resources into well-trained project managers at a Life Science company looking to better manage programs through the project lifecycle to reduce churn.➤ Creating and executing a plan that enabled rapid completion of a long-stalled website launch for a commercial real estate investment company.➤ Defining and prioritizing brand identity needs for website refresh for an enterprise cloud data warehouse company; training team on agile planning to schedule monthly releases in a development and test environment.➤ Identifying DEI recruiting/hiring strategy and KPIs presented to and approved by the executive team and Board.
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Member Board Of TrusteesAsian American Civic Association 2021 - PresentBoston, Ma, UsThe Asian American Civic Association has served and advocated for the needs of immigrants and other economically disadvantaged people since 1967. They provide limited English speaking and economically disadvantaged people with education, occupational training and social services enabling them to realize lasting economic self-sufficiency.
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Director, Strategic InitiativesOracle 2016 - 2020Austin, Texas, UsAfter managing 2 successful professional services practices, I planned and led key strategic initiatives in M&A integrations, migrations, consolidations, security risk, and compliance impacting the growing cloud services business line. I managed cross-functional teams with up to 250 professionals along with acquired businesses and their partners.SELECT HIGHLIGHTS:➤ Lowered security and compliance risk rating of Oracle GBU Cloud Services data environment to “low.”➤ Created formal M&A process and playbook for merging acquisitions into the Cloud Service Organization.➤ Identified best course of action for issues and in monitoring results by leveraging problem solving skills and applying data analytics to compare average time in queue for specific CAPAs.➤ Selected optimum plan of action for each customer based on their environments by leveraging data analytics to compare data migration results for various platforms within Oracle's versions of databases. -
Consulting Practice Director, Professional Services - Micros XstoreOracle 2014 - 2016Austin, Texas, UsI led professional services with a team of 135 resources for Oracle’s newly acquired retail point-of-service platform (Xstore), implemented Oracle Professional Services SOPs, and brought the organization into compliance with contractual, customer satisfaction, and financial expectations. I directed P&L, client and partner relationships, staff development, and resource management. SELECT HIGHLIGHTS:➤ Transformed the professional services organization of a recently acquired on-prem retail software company from a loss leader into a profitable professional services business generating $28M with a 25% profit margin.➤ Designed project management playbook and proactively monitored large engagements to ensure delivery within cost, schedule, and quality parameters. Improved customer success metrics from less than 50% to 85%.➤ Enabled team to evolve from reactive to proactive problem solving by introducing PMO project wrap-up reviews, including metrics and tools for measuring project success and informing future engagements.
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Consulting Practice Director, Professional Services - Atg CommerceOracle 2003 - 2014Austin, Texas, UsI was hired initially to lead a team of 200 resources, improve performance, and bring structure to the professional services organization. I quickly acquired Oracle ATG Web Commerce solution expertise and began adding value to pre-sales/business development efforts through service delivery. SELECT HIGHLIGHTS:➤ Drove revenue from <$1M/year to $12M/year in the first 3 years and improved margin from breakeven to 36%+.➤ Facilitated closing of an additional $30M in business. Established professional services as a valued sales partner.➤ Pioneered use of standardized project management methodologies across all regions and created a PMO and knowledge-sharing repository.Prior: Project and program management experience with Answerthink, Inc., Key Strategies LLC. and Sapient Corp.
William Leong Skills
William Leong Education Details
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Qps OrganizationRe-Certification (2022) -
Qps OrganizationRe-Certification (2022)
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Boston UniversityManagement Development Program
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University At BuffaloManagement Information Systems
Frequently Asked Questions about William Leong
What company does William Leong work for?
William Leong works for Asian American Civic Association
What is William Leong's role at the current company?
William Leong's current role is Vice President / Senior Director Shaping Professional Services Organizations that Profitably Deliver Unrivaled Enterprise Software and Consulting Services..
What is William Leong's email address?
William Leong's email address is bl****@****aol.com
What is William Leong's direct phone number?
William Leong's direct phone number is +178194*****
What schools did William Leong attend?
William Leong attended Qps Organization, Qps Organization, Boston University, University At Buffalo.
What skills is William Leong known for?
William Leong has skills like Project Management, Leadership, Cloud Computing, Program Management, Professional Services, Software Development Methodologies, E Commerce, Strategy, Strategic Planning, Software Development, Project Delivery, Saas.
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