William Lock Email & Phone Number

Tewantin, Queensland, Australia

• Ensuring that a holistic view of business processes together with the requirements of all stakeholders is considered during each process stage and activity to avoid negative impact on registrars, supervisors and practices.• Work with team members to ensure timely, complete and accurate recording of data in the TMS.• Identifying interdependencies between business processes and data processing so as to manage the sequencing of processing to ensure data integrity and to minimise impacts on subsequent dependent processes.• Ensuring the timely processing of statutory or regulatory requirements with external agencies.• Ensuring the processing of exceptions are handled within the appropriate exception.• Resolving problems relating to processing, data quality and user issues, responding to requests within the TMS and the dependent information management systems.• Ongoing monitoring of data quality in the TMS and other relevant databases to identify and correct inaccurate, incomplete or duplicate records, ensuring that the data complies with DoH data rules and to provide reliable records for use by internal and external stakeholders.• Identifying system and business processes that can be improved or reduce the exposure to end-users to the high administrative requirements and complexities within the AGPT program.• Mentor, train and provide guidance to data quality team members ensuring quality output of service and cohesion across the team.• Respond to and be a key contact person for internal and external stakeholders.• Support the data quality team regarding day-to-day matters and finding solutions to problems.• Participate and lead when requested in team meetings at National and Regional levels.• Perform other high level duties within a senior role capacity.

Queensland, Australia

The Analytics & Data Officer contributes to the development and deployment of data‐orientedbusiness solutions that integrate information systems with management, team and external processand reporting requirements.

Stafford

This role was split between aiding for the Data Services Support Team and the Accreditation and Quality Team. The Data services Role involved providing information management expertise and data-oriented solutions to assist internal staff and external stakeholders achieve their respective objectives through the provision of reports and information, as well as the development and deployment of data-oriented business solutions which integrate information systems with team process requirements. The Accreditations and Quality Role was responsible for providing administration assistance for GPTQ's accreditations and quality review and development business functions and processes and administration support for the Supervisors and Practice Managers' Liaison Officers.

Pomona

This role involved providing IT support for three GP Practices, as well as processing wages and performing administrative task as required.

Maroochydore

This role involved processing several thousand wages per month. Wages were processed weekly, fortnightly and monthly, and included casual and permanent employees on a variety of enterprise agreements as well as federal awards.

Springwood

This role was split between filling in for/assisting the Finance officer, assisting project managers, and assisting estimators pricing prospective jobs.

West End, Brisbane

This role was split between providing administrative support to the operations department and working in the finance department in accounts payable, as well as providing IT support both on site and off.

Master'S Degree, Accounting

Master'S Degree, Information Technology

Bachelor Of Science - Bs, Psychology