William Lucas Email & Phone Number

Richmond, Virginia, United States

Responsible for managing and organizing physical inventory in excess of one million dollars. This included transformers, power line filters, and an array of electrical components, conduit and fittings, and HVAC components and systems. Reviewed physical stock to documented stock for accuracy through spreadsheets and inventory management software.

Richmond, Virginia Area

Responsible for proper management of new product manufacturing across multiple platforms from inception to retirement. This included Portable Data Centers, Portable Diesel Generator Enclosures, Power Line Filters, and various other electrical and electronic devices. Processed job orders in excess of two million dollars annually.

Richmond, Virginia Area

Responsible for production efforts and on time delivery for Power Wave 2 Overhead Electrical Busway System and Service Department Requirements. Provides production lead times, material status updates, schedule and delivery date verifications, shipping tracking numbers, and delivery statuses.

Richmond, Virginia

- Provides Logistic and Customer Service Support For An Internationally Recognized Data Center Power Solution Designer, Manufacturer, and Maintainer. - Track all new Sales Orders from Sales Order Release, through Parts Ordering and Production, ultimately to Quality Control and Shipping to the Customer's Facility. - Identifies critical issues and communicates information that needs to be escalated to Regional Sales Managers, Service Team, Application Engineers, and/or Sales Representatives. - Advise The Sales Team on Product Lead Times and notify the Customer of any challenges to delivering new merchandise or parts on time.

Norfolk, Virginia Area

- Provides outstanding customer service while fostering the Harry & David brand image.- Ensures customer's needs are met by providing a unique and positive shopping experience, built upon quality products, engaging presentations, and suggestive selling.- Assists in achieving planned store sales goals through marketing and merchandising strategies.- Effectively and efficiently manages inventory and expense items, as well as other stop loss programs.

Naval Support Activity Hampton Roads

• Provided administrative and technical support for senior enlisted leadership. Managed calendar appointments, incoming meeting requests, and feedback and critique of ideas.• Scheduled and coordinated leadership symposiums for current and prospective senior enlisted leadership in the Hampton Roads area.• Provided leadership from 2011 to 2014 for Combined Federal Campaign for United Way South Hampton Roads. Exceeded expectation by 35% while collecting over $525,000 in donations.• Spearheaded sexual assault prevention training for 300 federal employees and 250 military personnel.• Served as advocate for Equal Opportunity, Family Advocacy, and Sexual Assault Prevention and Response.

Naval Support Activity Hampton Roads

• Mediated and provided conflict resolution as liaison, serving the Navy, Lincoln Military Housing, and over 4,500 residents of Navy Housing.• Managed database reporting housing concerns and remediation, produced spreadsheets and reports, and ensured follow up on maintenance issues.• Provided leadership from 2011 to 2014 for Combined Federal Campaign for United Way South Hampton Roads. Exceeded expectation by 35% while collecting over $525,000 in donations.• Facilitated strong relationships with tenants and their commands, Navy Housing, and property management.

United States Navy - Naval Support Activity Hampton Roads

• Provided building maintenance, cleaning, and front desk support for 3 Fleet and Family Support (FFSC) buildings in support of active duty and retired military personnel in the Hampton Roads area.• Led 20 staff members in support of upkeep and cleanliness of facilities and associated grounds. • Maintained daily and weekly cleaning schedules, tracked appointment logbooks for personnel, and documented required training.

Uss Theodore Roosevelt Cvn-71

• Directed 15 work center program managers in documenting training requirements for 245 personnel.• Processed 250 school and conference requests in support of fleet requirements.• Developed and refined 6 databases to track personnel progress and completion of certification requirements.• Volunteered 50 hours in support of Chesapeake Bay Foundation “Clean The Bay” Day, assisting in cleaning over 500 miles of shoreline.

Uss Theodore Roosevelt Cvn-71

• Scheduled and managed the transportation of 2,500 personnel and over 1 million dollars in reworked and repaired shipboard items.• Directed and trained 20 personnel on proper driving and dispatching techniques, ensuring safe transportation of personnel and zero at fault accidents.• Implemented processes and safeguards to account for and execute incident-free operation and maintenance of 33 government vehicles.• Devised operation safety checks and processes to ensure for safe and efficient transportation of 44 pallets of expensive maritime equipment over a 3-month period.

Fleet Readiness Center Oceana And Uss Theodore Roosevelt Cvn-71

• Managed maintenance production efforts of 10 work centers, responsible for over 200 items repaired and returned to service in support of operations requirements of 100 aircraft daily. Efforts increased production by 15% and directly contributing to 96% efficiency rate.• Instituted Buffer Management Tool training to 20 work center production supervisors leading to 50% reduction in maintenance time, ultimately leading to 16% decrease in overall repairable items despite 30% manpower reduction. • Implemented a seamless merger of Avionics and Airframes maintenance production control work centers, ensuring no loss in customer service. Expertise and knowledge proved instrumental in this Lean management process, thus eliminating redundancy and additional man-hour requirements.

Fleet Readiness Center Oceana

• Performed audits, monitors and inspections for 73 work centers, ensuring compliance with Navy and Federal Aviation regulations.• Expertly conducted 30 work center audits and 80 program audits. Trained 73 work center supervisors on Naval Maintenance and Safety programs and procedures, allowing for increased production and efficiency by 25%.• Coordinated research and root cause analysis of over 300 procured material discrepancy reports, improving product quality and lowering rework requirements by 15%. Created and maintained divisional trend analysis databases to integrate improved processes.