Chargé De Prestataires Externes
CurrentPilotage de 2 centres de contact (appels entrants, appels sortants et mails)Suivi des KPI: QS-QP-QE-QD-SLABudget et facturation
Jun 2023 - Present
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William Lunion Email & Phone Number
Chargé de prestataires externes chez Nickel | Pilotage de centres de contact
at
Nickel
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Chargé de prestataires externes chez Nickel | Pilotage de centres de contact
Location
Nantes, Pays De LA Loire, France
Company size
Who is William Lunion? Overview
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Quick answer
William Lunion is listed as Chargé de prestataires externes chez Nickel | Pilotage de centres de contact at Nickel, a company with 384 employees, based in Nantes, Pays De LA Loire, France. AeroLeads shows a matched LinkedIn profile for William Lunion.
William Lunion previously worked as Chargé de prestataires externes at Nickel and Responsable adjoint at Assurance Maladie De Seine-Saint-Denis. William Lunion holds Niveau Deug, Langue Anglaise Et Littérature / Lettres from Université Rennes Ii - Haute-Bretagne.
Company email context
Email format at Nickel
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Nickel
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Profile bio
About William Lunion
Mon rôle actuel implique la gestion quotidienne de deux centres de contact offshore où je suis responsable du suivi des indicateurs de performance clés et de la gestion budgétaire. L'expertise que j'ai développée lors de mes précédentes expériences, alliée à mon engagement en faveur de la qualité du service, me permet de contribuer significativement à la stratégie opérationnelle et à l'efficience du service client Nickel.
Current workplace
William Lunion's current company
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Nickel
7 roles
William Lunion work experience
A career timeline built from the work history available for this profile.
Responsable Adjoint
Plateforme de Services de l’Assurance Maladie
Apr 2022 - Jun 2023
Responsable De Service
Département Accueil PhysiqueSuivi et analyse des indicateurs de l’agencePilotage et planification des activités Gestion Rh
Jan 2021 - Apr 2022
Manager Operationnel
Département Accueil Téléphonique et CourrielSupervision du plateauSuivi individuel et collectif des téléconseillers via le reporting quotidien et mensuel de statistiques et entretiens d’évaluation (écoutes téléphoniques & courriels)Recrutement et formation des collaborateursAmbassadeur My Job Glasses
Dec 2016 - Dec 2020
Superviseur
Supervision du plateau téléphonique (assurés et professionnels de santé) et de l’activité courrielOrganisation et planification des activitésEcoutes à distance, évaluations et débriefingsSuivi individuel et collectif des téléconseillersMise en place des procédures liées à la création de la Plateforme
Sep 2015 - Nov 2016
Conseiller
May 2014 - Sep 2015
Téléconseiller
Jan 2011 - May 2014
Team & coworkers
Colleagues at Nickel
Other employees you can reach at compte-nickel.fr. View company contacts for 384 employees →
FB
Fatima B. Traoré
Colleague at Nickel
Dakar, Dakar Region, Senegal, Senegal
View →
MB
Marie Belleil
Colleague at Nickel
Nantes, Pays De LA Loire, France, France
View →
MV
Matthieu Viguie
Colleague at Nickel
Paris, Île-de-France, France, France
View →
BS
Bruno Sousa
Colleague at Nickel
Guimarães, Braga, Portugal, Portugal
View →
AP
Anne-Sophie P.
Colleague at Nickel
Nantes, Pays De LA Loire, France, France
View →
NM
Nadège Missihoun
Colleague at Nickel
Greater Paris Metropolitan Region, France
View →
JD
Johanna David
Colleague at Nickel
Nantes, Pays De LA Loire, France, France
View →
LC
Laura Charreire
Colleague at Nickel
Greater Nantes Metropolitan Area, France
View →
MD
Mariama Diawara
Colleague at Nickel
Nantes, Pays De LA Loire, France, France
View →
RC
Raphaël Caillard
Colleague at Nickel
Greater Nantes Metropolitan Area, France
View →
Fatima B. Traoré
Colleague at Nickel
Dakar, Dakar Region, Senegal, Senegal
View →
MB
Marie Belleil
Colleague at Nickel
Nantes, Pays De LA Loire, France, France
View →
MV
Matthieu Viguie
Colleague at Nickel
Paris, Île-de-France, France, France
View →
BS
Bruno Sousa
Colleague at Nickel
Guimarães, Braga, Portugal, Portugal
View →
AP
Anne-Sophie P.
Colleague at Nickel
Nantes, Pays De LA Loire, France, France
View →
NM
Nadège Missihoun
Colleague at Nickel
Greater Paris Metropolitan Region, France
View →
JD
Johanna David
Colleague at Nickel
Nantes, Pays De LA Loire, France, France
View →
LC
Laura Charreire
Colleague at Nickel
Greater Nantes Metropolitan Area, France
View →
MD
Mariama Diawara
Colleague at Nickel
Nantes, Pays De LA Loire, France, France
View →
RC
Raphaël Caillard
Colleague at Nickel
Greater Nantes Metropolitan Area, France
View →
2 education records
William Lunion education
Niveau Deug, Langue Anglaise Et Littérature / Lettres
Bac, Littéraire
Lycée Benjamin Franklin Auray
FAQ
Frequently asked questions about William Lunion
Quick answers generated from the profile data available on this page.
What company does William Lunion work for?
William Lunion works for Nickel.
What is William Lunion's role at Nickel?
William Lunion is listed as Chargé de prestataires externes chez Nickel | Pilotage de centres de contact at Nickel.
Where is William Lunion based?
William Lunion is based in Nantes, Pays De LA Loire, France while working with Nickel.
What companies has William Lunion worked for?
William Lunion has worked for Nickel, Assurance Maladie De Seine-Saint-Denis, Cpam De Paris (Assurance Maladie), and Assurance Maladie Ille-Et-Vilaine (Cpam).
Who are William Lunion's colleagues at Nickel?
William Lunion's colleagues at Nickel include Fatima B. Traoré, Marie Belleil, Matthieu Viguie, Bruno Sousa, and Anne-Sophie P..
How can I contact William Lunion?
You can use AeroLeads to view verified contact signals for William Lunion at Nickel, including work email, phone, and LinkedIn data when available.
What schools did William Lunion attend?
William Lunion holds Niveau Deug, Langue Anglaise Et Littérature / Lettres from Université Rennes Ii - Haute-Bretagne.
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