Energetic Customer Service Professional for over 20 plus years no matter the job. Always keeping quality customer service skillset mindset at the forefront of meeting the needs of my customers’ whether internal or external. I always address my customers’ needs utilizing my skillsets of active listening, empathy, problem-solving and when necessary, thinking out of the box ensuring my customer has a positive experience no matter the task at hand. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement by having excellent oral as well as written communication skills as well.
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Security OfficerSecurity And Protective Services Llc Sep 2020 - Oct 2021United StatesI secured the location and provided protection for the employees.
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Security OfficerSecure America May 2018 - Feb 2020United StatesTrack the truckers that dropped off supplies to the factory and inspect the vehicles.
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Passenger Service AgentProspect Airport Services, Inc. Sep 2017 - Apr 2018United StatesAssisted handicap passengers to their domestic and international flights. -
Hospital GreeterPremier Parking Services Mar 2010 - Feb 2012United StatesCreated a safe and welcoming environment for patients, visitors, and family members in the entry area of the hospital or other medical facility. Assist patients and visitors with directions, general inquiries and checking in and out of the hospital. Took patients to their appointments. Assist mothers to be to labor and delivery. -
Trainer/StylistPremier Salons Aug 1997 - Feb 2012United StatesPerformed cut and color on patrons. Taught fellow stylist to cut and color as well. Communicated with clients to insure satisfaction at all times.
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Salon ManagerH.M.S Sep 1995 - Oct 1997United StatesAssist in hiring and training beauticians as required. Arranging and managing the salon employee's work schedules, considered seasonality for occasions and peak times. Managed Payroll. Maintained records of staff members which included their salaries and work schedules. Hired Managers for other salons. Train stylist classes.
William M. Thompson Sr. Education Details
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Video Broadcasting -
Virginia Farrell Beauty Schools3.00
Frequently Asked Questions about William M. Thompson Sr.
What is William M. Thompson Sr.'s role at the current company?
William M. Thompson Sr.'s current role is Security Officer at Security and Protective Services LLC.
What schools did William M. Thompson Sr. attend?
William M. Thompson Sr. attended Specs Howard School Of Media Arts, Virginia Farrell Beauty Schools.
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