William Macom Email & Phone Number

New York, Ny, Us

Manhattan, New York, United States

San Antonio, Texas Metropolitan Area

Texas, United States

San Antonio, Texas, United States

Handled scheduling and coordination of medical rotations for all3rd-year students. Created new resources and solutions while adapting to the implementation of new learning management software. Initiated and maintained contact with affiliated groups and partners. Operated professionally even in tense scenarios, and situations where resources were sparse or outdated. Emphasized the importance of proactivity and communication regarding both individual roles and interdepartmental tasks. Regularly interacted with students, doctors, health system representatives, and all levels of administrative staff to ensure a higher quality of education.

St. Louis City County, Missouri, United States

Answered calls for Red Lobster Restaurants, recording all information in ServiceNow and keeping existing tickets updated with detailed note-taking. Utilized Peoplesoft, Talent reef, and Microsoft applications such as Powerpoint, Excel, and Word to assist the workflows of store managers and regional directors.Coordinated with managers, technicians, directors, network engineers and 3rd party companies to solve any and all issues.Provided excellent customer service in a fast-paced environment.

Thompson, Pennsylvania, United States

Gave excellent customer service to both campers and parents for the two week duration of each camp sessions (3 or 4 sessions per summer). Provided 24 hour supervision of campers and camp operations. Completed manual tasks such as an extensive preparation of camp facilities, carrying heavy items, routine cleaning, and assisting kitchen staff when necessary. Kept a consistent schedule while tailoring activities to the needs and interests of all campers. Finished each session with positive reviews from staff, and with campers eager to return next year.

St. Louis City County, Missouri, United States

Represented Scorpius Esports as an organization while competing in monthly, regional, and major Esports events around the USA. Maintained constant communication with organization staff and attended routine coaching sessions and meetings. Ran tournament brackets, events, and streams. Expanded on both organization and player brands, and used new connections to create content. Promoted a professional image in public and competitive settings.

St. Louis City County, Missouri, United States

Ran front desk operations for the Webster University’s housing department. Provided customer service in-person, over email, and via phone to students, parents, and affiliated groups. Utilized the Microsoft Office platform to facilitate department workflows and organize department tasks and projects. Performed housing tasks around campus such as mail delivery and mall room operations. Updated bulletins, and posted advertising around campus for events.Received, prepared, and registered packages via the mail system for students and staff. Regularly accepted and completed new projects from management in a timely and efficient manner.

Performed the roles of a bagger and checker, operated the register, and provided customer service.

Melbourne, Florida, United States

Co-Directed all K-12 Scholastic chess tournaments in BrevardCounty, Florida from 2014-2017. Constructed all trophies, prepared venues, and delivered tournament equipment on a monthly basis. Delivered pairings and standings for matches, moderated playing rooms, and resolved conflicts between competitors. Communicated with parents about memberships, prices, and tournament updates. Resolved bracket conflicts and distributed awards.