William M. Email & Phone Number

Frankston, Victoria, Australia

• Generating new business by implementing effective customer service, professional networking, and direct marketing strategies targeted to bringing in new demographics.• Assisting the business by creating repeat customer list.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability… Show more • Generating new business by implementing effective customer service, professional networking, and direct marketing strategies targeted to bringing in new demographics.• Assisting the business by creating repeat customer list.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability targets.• Responsible for forging relationships with head office to further stores turnover. Sales for season increased 13% during new tenure. Productivity only store in region to achieve productivity and KPI benchmarks.• Providing quality customer support to internal and external customers while interacting with staff to train and teach ensuring excellent service is given. Show less

Victoria, Australia

• Generating new business by implementing effective customer service, professional networking, and direct marketing strategies targeted to bringing in new demographics.• Established a return customer clientele through training and development.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain meeting shrink loss… Show more • Generating new business by implementing effective customer service, professional networking, and direct marketing strategies targeted to bringing in new demographics.• Established a return customer clientele through training and development.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability targets.• Responsible for forging relationships with head office to further stores’ turnover. Sales for tenure surpassed budgets turning location into an A grade store from B grade.• Providing quality customer support to internal and external customers while interacting with staff to train and teach ensuring excellent service is given.• Providing quality customer support to internal and external customers while interacting with staff to train and teach ensuring excellent service is given. Show less

Victoria, Australia

• Generating new clientele though marketing strategies achieved through utilizing university marketing studies.• Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain… Show more • Generating new clientele though marketing strategies achieved through utilizing university marketing studies.• Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability targets.• Sales progressed over 4 years annually from $525k to $925k, surpassing KPI expectations and budgets with 20 direct reporting staff. Store KPIs placed 2nd of 88 stores.• Providing quality staff training with techniques learned to provide strong customer service. Show less

Victoria, Australia

• Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment.• Surpassed customer service expectations being promoted to role above.• Sought out developmental growth through shadowing managers.

Victoria, Australia

• Provided ultimate customer service to the clientele.• Surpassed fast paced environment through multitasking and time efficiency.• Ensured food was properly handled and stored.• Complied with company standards through staff management, cleanliness training and various other.

Victoria, Australia

• Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment developing strong rapports.• Maintaining daily operations including overseeing produce, grocery, deliveries, rostering, presentation and ad hoc.• Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability targets.• Providing quality staff training with techniques learned to provide strong customer… Show more • Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment developing strong rapports.• Maintaining daily operations including overseeing produce, grocery, deliveries, rostering, presentation and ad hoc.• Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability targets.• Providing quality staff training with techniques learned to provide strong customer service. Show less

Melbourne, Victoria, Australia

• Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment.• Surpassed customer service expectations being promoted to role above.• Sought out developmental growth through shadowing managers.

Victoria, Australia

• Provided ultimate customer service to the clientele overcoming objections• Answering phone calls and navigating needs to relevant person.• Maintaining daily operations including rental displays, clientele letters, lunches, greeting clients, filing documents• Surpassed fast paced environment through multitasking and time efficiency