William M. Email and Phone Number
High energy Sales professional offers over 7 years experience selling in fast paced sales environments within the retail space, specializing with proven experience in KPI management, leadership and seeking new customer clientele. Consistently achieving top ranked performance by driving sales to above budgeted levels in various markets. Creative and driven sales professional excels in uncovering client needs and building strong rapports to grow business. Achieved degree in Bachelor of Biomedical science & Commerce/ Business giving strong analytical, creative, empathy, attention to detail, and problem-solving skills.
Just Group
View- Website:
- justgroup.com.au
- Employees:
- 900
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Sales Store ManageJust Group Sep 2019 - PresentFrankston, Victoria, Australia• Generating new business by implementing effective customer service, professional networking, and direct marketing strategies targeted to bringing in new demographics.• Assisting the business by creating repeat customer list.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability… Show more • Generating new business by implementing effective customer service, professional networking, and direct marketing strategies targeted to bringing in new demographics.• Assisting the business by creating repeat customer list.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability targets.• Responsible for forging relationships with head office to further stores turnover. Sales for season increased 13% during new tenure. Productivity only store in region to achieve productivity and KPI benchmarks.• Providing quality customer support to internal and external customers while interacting with staff to train and teach ensuring excellent service is given. Show less -
Sales Store ManagerCotton On Group Nov 2018 - Aug 2019Victoria, Australia• Generating new business by implementing effective customer service, professional networking, and direct marketing strategies targeted to bringing in new demographics.• Established a return customer clientele through training and development.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain meeting shrink loss… Show more • Generating new business by implementing effective customer service, professional networking, and direct marketing strategies targeted to bringing in new demographics.• Established a return customer clientele through training and development.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability targets.• Responsible for forging relationships with head office to further stores’ turnover. Sales for tenure surpassed budgets turning location into an A grade store from B grade.• Providing quality customer support to internal and external customers while interacting with staff to train and teach ensuring excellent service is given.• Providing quality customer support to internal and external customers while interacting with staff to train and teach ensuring excellent service is given. Show less -
Store Sales ManagerEd Harry Mar 2015 - Nov 2018Victoria, Australia• Generating new clientele though marketing strategies achieved through utilizing university marketing studies.• Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain… Show more • Generating new clientele though marketing strategies achieved through utilizing university marketing studies.• Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment.• Maintaining daily operations including overseeing meeting KPIs, productivity, orders, efficient rostering, marketing strategies, visual merchandising, and schedules. • Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability targets.• Sales progressed over 4 years annually from $525k to $925k, surpassing KPI expectations and budgets with 20 direct reporting staff. Store KPIs placed 2nd of 88 stores.• Providing quality staff training with techniques learned to provide strong customer service. Show less -
Customer Service AssistantCotton On Group Mar 2014 - Mar 2015Victoria, Australia• Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment.• Surpassed customer service expectations being promoted to role above.• Sought out developmental growth through shadowing managers. -
Store Assistant & ManagerMcdonald'S Mar 2014 - Mar 2015Victoria, Australia• Provided ultimate customer service to the clientele.• Surpassed fast paced environment through multitasking and time efficiency.• Ensured food was properly handled and stored.• Complied with company standards through staff management, cleanliness training and various other. -
Store Assistant & Acting Department ManagerWoolworths Supermarkets Oct 2010 - Mar 2014Victoria, Australia• Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment developing strong rapports.• Maintaining daily operations including overseeing produce, grocery, deliveries, rostering, presentation and ad hoc.• Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability targets.• Providing quality staff training with techniques learned to provide strong customer… Show more • Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment developing strong rapports.• Maintaining daily operations including overseeing produce, grocery, deliveries, rostering, presentation and ad hoc.• Effectively managing profit/ loss sheets to maintain meeting shrink loss, and profitability targets.• Providing quality staff training with techniques learned to provide strong customer service. Show less -
Store AssistantCheap Groceries Oct 2008 - Oct 2010Melbourne, Victoria, Australia• Implementing specialized customer service which aligns with customer needs and personalities through extremely fast paced and reactive environment.• Surpassed customer service expectations being promoted to role above.• Sought out developmental growth through shadowing managers.
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Reception AdministrationBayside Residential Realestate Dec 2006 - Dec 2008Victoria, Australia• Provided ultimate customer service to the clientele overcoming objections• Answering phone calls and navigating needs to relevant person.• Maintaining daily operations including rental displays, clientele letters, lunches, greeting clients, filing documents• Surpassed fast paced environment through multitasking and time efficiency
William M. Education Details
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Deakin UniversityMedicine, Commerce, Business
Frequently Asked Questions about William M.
What company does William M. work for?
William M. works for Just Group
What is William M.'s role at the current company?
William M.'s current role is Sales Store Manager at Just Group.
What schools did William M. attend?
William M. attended Deakin University.
Who are William M.'s colleagues?
William M.'s colleagues are Alex Ritchie, Mahreen S., Jessica Butt, Julia Lynch, Danielle Tran, Radhika Nagar, Eamon S..
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William M.
Greater Adelaide Area
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