Results-driven and meticulous supply chain professional with 15+ years of experience in directing and coordinating full order cycles, negotiating with suppliers, and maintaining strong client and supplier relationships. Proven ability to lead logistics strategies, resolve operational challenges, meet cost and productivity targets, and ensure regulatory compliance. Learns and adapts quickly, sees the big picture, and is comfortable working with all levels of an organization, independently or as part of a team, with a commitment to continuous improvement.WORK HISTORYPersonal and professional development | October 2022 - Present• Trained new management to ensure seamless transition.• Provided home end-of-life care for a family member. • DIY gutted and remodeled home basement. • Obtained Certified Supply Chain Professional (CSCP) certification to enhance logistics expertise.Manager – Prime Packing & Shipping | Schaumburg, IL | August 2004 – September 2022• Managed domestic and international logistics, overseeing packaging design, efficient route planning, customs documentation, freight dispatching and tracking, and proactive communication to avoid demurrage and resolve issues, achieving optimal operational efficiency.• Applied SWOT analysis to shift business strategy and relocate, increasing revenue by over 100%.• Delivered superb customer service, maintaining 100% client retention over the last 5 years through initiative, collaboration, and issue resolution.• Led project management and 3PL for a workshop facilitation client, coordinating multiple stakeholders to achieve 100% perfect order fulfillment.• Designed and constructed custom crates and packaging solutions for trade show displays and high value products, achieving a claim rate below 0.1%.• Applied Lean methodology to increase velocity and reduce waste.• Administrated day-to-day operations and long-term planning.• Created Excel workbooks for quoting, cost analysis, work order generation, and KPI tracking, improving process accuracy and efficiency.• Reduced costs by up to 50% by sourcing inventory and services through strategic supplier negotiations and SRM. ADDITIONAL EXPERIENCE• Valley View Community Unit School District 365 | Bolingbrook, IL | English Composition and History teacher• Bellwood School District 88 | Bellwood, IL | English and Social Studies teacher• OfficeMax | Woodridge, IL / Carbondale, IL | Service and inventory associate