William Markwalder Email & Phone Number

Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.

Administer beside and personal care, such as ambulation and personal hygiene assistance. Prepare and maintain records of client progress and services preformed, reporting changes in the client condition to manager or supervisor. Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands. Care for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new lifestyles. Perform health care related tasks, such as monitoring vital signs and medication under the direction of a registered nurses and physiotherapists. Plan, shop for, and prepare nutritious meals, or assist families in planning, shopping for, and preparing nutritious meals. Transport clients to locations outside the home, such as to the physicians’ offices or on outings, using a motor vehicle. Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition and infant care. Participate in case reviews, consulting with the team caring for the client, to evaluate the client’s needs and plan for continuing services. Train family members to provide beside care.

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or exchange due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, add tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishments. Answer customers’ questions, and provide information on procedures or policies. Sell tickets and other items to customers. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Stock shelves, and mark prices on shelves and items.

Temporary work involving snow removal from sidewalks in front of and around owned apartment’s city wide. Salting for freshly shoveled sidewalks in front of and around owned apartment’s city wide.

Oversee the daily performance of computer systems. Answer user inquiries regarding computer software or hardware operation to resolve problems. Enter commands and observe system functioning to verify correct operations and detect errors. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Refer major hardware or software problems or defective products to vendors or technicians for service. Develop training materials and procedures, or train users in the proper use of hardware or software. Confer with staff, users, and management to establish requirements for new systems or modifications.

Full time summer job building computers for the Hattiesburg Public School District. Doing both building the computers, installing the operating system and install any required software. This program no longer exists in Hattiesburg, MS being a trail program for two years.

Full time summer job building computers for the Hattiesburg Public School District. Doing both building the computers, installing the operating system and install any required software. This program no longer exists in Hattiesburg, MS being a trail program for two years.

Microsoft Systems Administrator

Completed course.

High School Diploma, General Studies