William Masters Email & Phone Number

Justin, Texas, Us

Supplier Quality Engineer responsible for low voltage & high voltage wiring harnesses, charge ports, and charging systems. Key responsibilities include:- Review / audit supplier’s manufacturing processes and quality systems- Implement and monitor the part qualification and certification process with selected suppliers- Determine cause of supplier quality problems and coordinate/implement effective and timely resolutions- Improve quality performance of suppliers by providing technical assistance and developing quality systems- Assure supplier understanding of product and PPAP submission requirements- Review and approve supplier quality plans on new part programs- Discuss part critical characteristics and required process controls- Review tool, fixture and part design- Work with different tiers to assure deliverables are met- Monitor supplier performance - Develop internal material and quality test specifications as needed

Atlanta, Ga, Us

Responsible to confirm and ensure that new vehicles (related to New Models, Model Year changes, and Engineering Changes) are buildable to satisfactory level in assembly production, ensuring successful launch/Ramp-Up.Coordinate build related activates with colleagues in Assembly Production, Research and Development, Quality, and Chief Engineering on a local and global levelParticipate in early build phases of new models to investigate part Buildability, identify unacceptable build conditions, and work with R&D to implement solutionsWork with Engineering and R&D teams to reduce complexity of product design & commonize similar components to improve manufacturability as well as reduce input costsUtilize CAD Software for digital for new and current model build confirmations.

West Point, Ga, Us

Manage warranty performance of all electrical parts in KMMG produced vehicles by using data analytics and other KPIs to facilitate improvement on poor performing parts or features to drive customer satisfaction improvements▪ Coordinate improvements on complex electrical issues with suppliers and design teams to ensure parts or features meet design intent and customer expectations. Improvement items led to multi-million-dollar savings annually.▪ Drive down warranty cost through negotiations with suppliers about fiscal warranty burden responsibilities & by breaking parts into sub parts to lower replacement costs seen by customers when replaced inside or outside of warranty.▪ Develop rework methods for complex and sometimes safety critical related warranty concerns to improve customer experience & reduce costs of field fixes by dealer network.▪ Facilitate material testing and compliance for electricals parts and components to explore quality up and cost down opportunities.

West Point, Ga, Us

Review, manage, and document opportunities for quality, productivity, and delivery improvements with Kia’s Tier 1 & 2 suppliers. Maintain scorecards on all vendors and enforce corrective actions as needed. Develop quality systems and mindset with supply base. Achieved a 30%-50% reduction in targeted KPIs following months of consistent attention and enforcement of metrics. Perform multiyear evaluations of all critical scorecard metrics including warranty performance, parts per million defects in the KMMG assembly plant, and delivery performance. Utilize 3-year baseline data to determine individual target metrics. Routinely visit suppliers to ensure effectiveness of corrective actions and use the opportunity to identify systematic and management weaknesses, risk, and implement improvements. Conduct 6-8 training sessions annually with key suppliers based on audit findings. Planned and created a systematic training plan for North American suppliers based on weaknesses identified during audits. Subsequent results included ~20% greater preparedness and improved processes across suppliers. Audit approximately 30 suppliers annually adhering to HQ criteria (TS/ISO standards). Schedule and lead audits at supplier facilities on a wide array of commodities. Document findings and conduct closing meetings with vendors to address expectations, summarize reports, and manage follow up on improvement items.Invited to participate on a task force team outside of regular work scope at the plant’s vehicle processing center with the goal of developing improvement opportunities for the management team while improving efficiencies of vehicle movement onto rail/trucks for transportation. Mapped out cycle times and key processes improving vehicle flow between all stages from just off production to loading for transport. Efforts resulted in reducing man hours to complete movement cycles by 15%.

Bethesda, Md, Us

Internship focus was to close large number of aged (120+ days) open purchase orders for critically-needed field repairs on C-130 airplanes in support of Lockheed Martin's Global Sustainability DivisionSuccessfully closed 96% of all open purchase orders during internship with remaining items in final stages. Freed up $3M in accounts by closing aged items. Managed and collaborated with local procurement team and product planners to review causes of delays and oversee completion of all purchase orders. Actively participated in a Kaizan style structured improvement activity with Lockheed and General Electric Aerospace to map out and redefine repair turnaround times. Documented appropriate metrics and worked with the internal repair management team to implement improvements. Gained valuable experience maintaining purchase orders in SAP along with managing large lead time production inventory and procurement activities.