Research and Development - New Product DevelopmentDesign the latest and greatest in the fenestration industry. Working with all other facets of the business to design and develop the best window and door products available. Design components and hardware that ultimately make up an entire window or door product.Constantly brainstorming and ideating through design opportunities and challenges in a team environment.

Determined production needs on a daily basis. Assessed the amount of workers compared to the production needs and relocated workers to work needs. Did time and attendance for all workers on the crew on a daily basis. Gave performance reviews for employees on an annual review system. Managed production flow in a fast paced work environment.Attended daily management meetings to relay updates to product flow to upper management. Worked with the management team to view upcoming jobs, and figure out the best way to coordinate them.

Ran daily reports to ensure that the windows that were produced on a certain day were the correct windows that needed to be produced to meet customer needs and expectations. Worked with the Team Lead to ensure a fast paced product flow by determining bottle neck areas and assisting in the problem solving to maintain the speed, quality and safety of the workers.Ordered material and parts to maintain the supply and demand needs of a fast paced work environment.

Worked in a call center environment on a case by case basis to determine the best way to help the customers and providers to come to the best case scenario determined by the individual health plan.Worked with both customers and providers over the phone to problem solve with a vast dictionary of health plans.Specialized in the health insurance branch of Mental Health and Substance Abuse.