William Maza Email & Phone Number

Peru

Lima, Peru

Experienced IT professional specializing in network and security operations. Proficient in monitoring NOC/SOC alerts on SCOM and Azure Sentinel platforms, with a strong focus on analyzing and reporting alerts generated by the SIEM Sentinel. Skilled in creating and debugging Azure snapshots, updating dashboards with relevant alert statistics, and preparing comprehensive reports and presentations on alert data. Adept at maintaining the security and efficiency of IT infrastructure through… Show more Experienced IT professional specializing in network and security operations. Proficient in monitoring NOC/SOC alerts on SCOM and Azure Sentinel platforms, with a strong focus on analyzing and reporting alerts generated by the SIEM Sentinel. Skilled in creating and debugging Azure snapshots, updating dashboards with relevant alert statistics, and preparing comprehensive reports and presentations on alert data. Adept at maintaining the security and efficiency of IT infrastructure through proactive monitoring and detailed analysis. Show less

Lima, Peru

As a Cybersoc Operator, I have extensive experience monitoring alerts generated by a variety of client platforms within the Management Services, including SIEM, CONA, Arbor, Palo Alto, Xoar, and WAF Incapsula. My responsibilities include the escalation and assignment of Remedy tickets to Content, Platform, and Analyst specialists, ensuring strict adherence to SLAs.I excel in validating Jira tickets and efficiently assigning specialists to execute production passes. My role also involves… Show more As a Cybersoc Operator, I have extensive experience monitoring alerts generated by a variety of client platforms within the Management Services, including SIEM, CONA, Arbor, Palo Alto, Xoar, and WAF Incapsula. My responsibilities include the escalation and assignment of Remedy tickets to Content, Platform, and Analyst specialists, ensuring strict adherence to SLAs.I excel in validating Jira tickets and efficiently assigning specialists to execute production passes. My role also involves verifying platform availability and managing WR (Weekly Review) and DR (Disaster Recovery) incidents to ensure continuous service availability.In addition to monitoring and creating tickets associated with security incidents, I diligently verify Help724 tickets, closing and referring them to specialists for further review. My analytical skills are further demonstrated through the preparation of comprehensive Big8 reports on TSIs (Technology Service Interruptions) and providing feedback on security cases.My commitment to maintaining robust security operations and efficient incident management has been a cornerstone of my professional contributions. Show less

San Borja District, Lima Region, Peru

In my role as a Alarm monitoring operator, I have specialized in monitoring alarms from various banking entities, coordinating seamlessly with control centers of banks and financial institutions across the nation. My responsibilities include configuring BOSCH and DSC alarm panels to ensure optimal security measures are in place.I also manage the remote opening and closing of ATMs, vaults, and offices, ensuring secure and efficient operations. My coordination with control centers… Show more In my role as a Alarm monitoring operator, I have specialized in monitoring alarms from various banking entities, coordinating seamlessly with control centers of banks and financial institutions across the nation. My responsibilities include configuring BOSCH and DSC alarm panels to ensure optimal security measures are in place.I also manage the remote opening and closing of ATMs, vaults, and offices, ensuring secure and efficient operations. My coordination with control centers enhances the overall security infrastructure, providing a robust response to any alarms or incidents.This experience has honed my skills in alarm management and coordination, contributing significantly to the safety and security of financial institutions. Show less

Lima Province, Peru

As an independent contractor, I provided comprehensive services to companies in the electronic security, telecommunications, and various client sectors. My work encompassed a wide range of technical support and installations, showcasing my versatility and expertise.I delivered computer technical support, ensuring smooth and efficient operations for my clients. My installation services included setting up Panasonic analog telephone exchanges and CCTV security cameras from Hikvision and… Show more As an independent contractor, I provided comprehensive services to companies in the electronic security, telecommunications, and various client sectors. My work encompassed a wide range of technical support and installations, showcasing my versatility and expertise.I delivered computer technical support, ensuring smooth and efficient operations for my clients. My installation services included setting up Panasonic analog telephone exchanges and CCTV security cameras from Hikvision and Dahua, enhancing the security infrastructure of numerous organizations.I also specialized in structured cabling for voice, video, and data in office environments, ensuring reliable and high-performance communication networks. Additionally, I calibrated satellite dishes for satellite cable services and resolved intercom faults, providing seamless connectivity and communication solutions.My work extended nationwide, allowing me to address the diverse needs of clients across different regions, demonstrating my ability to manage and execute projects on a large scale. Show less

Technical Professional In Network Administration And Data Communications, Implementation And Maintenance Of Network Infrastructure, Data Center And It Technical Support, Graduate

Activities and Societies: Latin American and Caribbean NetRiders Skills Competition 2017 CCENT

English Language, Advanced Level