Project Manager
Current• Project manager and coordinator of client software and database products and deliverables.• Managed client relationships of current and potential clients.• Developed project plans, tasks and schedules using Microsoft Project.• Maintained documentation in Microsoft SharePoint and CRM.• Managed the process for transitioning clients from legacy to upgraded system.• Managed change orders and out of scope requests for clients, providing mutually beneficial results.•… Show more • Project manager and coordinator of client software and database products and deliverables.• Managed client relationships of current and potential clients.• Developed project plans, tasks and schedules using Microsoft Project.• Maintained documentation in Microsoft SharePoint and CRM.• Managed the process for transitioning clients from legacy to upgraded system.• Managed change orders and out of scope requests for clients, providing mutually beneficial results.• Managed and coordinated simultaneous major software and hardware installations and upgrades at different customer locations.• Perform risk analyses associated with software upgrades at client sites; ensured measures were in place and followed to mitigate risks.• Created Method of Procedures for software changes and upgrades at client sites. • Provided management and technical support during hardware and software installations.• Provided post-install management and customer support.• Managed software and database standards as well as documentation creation and maintenance. Show less