William Mcclellan Email & Phone Number

North Canton, Ohio, United States

New Client acquisition and execution from Lead Generation, RFQs, Reporting and Analysis to meet transportation needs across multiple modes (Liquid Bulk, Dry Bulk, Dry Van, Food Grade, Flatbed). Hazmat/Dangerous Goods Handling Certified

Directed and managed a team of 12 associates monitoring performance and providing guidance on quality and process improvement. Supervised warehouse and fulfillment planning operations. Provided customer data analysis, reviewing customer shipping trends to provide cost saving solutions, including leveraging vendor pricing agreements, developing consolidations, and prescheduling routes. Sourced and cultivated vendor relationships to deliver on service requirements; vendors ranged from truckload providers moving 20 loads/month, helping to expand coverage to providers moving hundreds of loads per month, monitoring on-time performance, damaged deliveries and pricing/invoicing accuracy.Developed procedures, identified non-conformances and coached on following standard protocol for compliance with ISO: 9001 program.

Managed $60M in annual client revenue; served as point of contact for key accounts; accounts included Tier 1 Automotive, Raw Material Handling (plastics and metal), Large Scale Sign and Display and Telecommunications.Provided ongoing analysis of supply chain and operations; reviewed for cost savings and optimization improvements; issues included addressing shipping schedules for suppliers to meet demand, maintain production quotas and review consolidation opportunities for Just In Time inventory practices. Worked onsite at customer facilities to improve logistics.Executed marketing and social media management, including client sales presentations, print collateral, website copy, brand awareness, development of company “voice” and scheduling content. Assisted with HR functions, including developing and employee recognition and retention program. Attended trade shows as company representative.

Managed and directed a team of 4 Logistics Coordinators; provided training on customers, service procedures and team development.Developed and executed standards of client-specific procedure for a budget of $10M in freight spend.Built and executed projects to improve efficiencies within the company; improvements included those related to SOP development, workflow assignment and quality checks.

Cleveland, Oh

Managed 2 receiving teams of 8 associates, scheduling inbound merchandise trucks, fixture and display trucks, indirect supply trucks and outbound trucks loaded with recycling, damages and returns to vendors.