William Mcelveen Email & Phone Number

Boulder, Colorado, United States

-Grew policies in force and overall annual premium by 6-8% annually, demonstrating exceptional sales and customer retention abilities.-Recruited, trained, and managed a high-performing team, fostering a positive and collaborative work environment.-Developed and implemented effective marketing and sales campaigns, both online and offline, resulting in increased brand visibility and customer acquisition.Ensured compliance with all legal and regulatory requirements, maintaining a high standard of professionalism and integrity.-Managed company finances, payroll, and budgeting, optimizing financial performance and controlling costs.

Westminster Colorado

-Analyzed agency operations and developed strategic plans to drive performance improvements, resulting in increased sales and productivity for 37 Farmers Agents.-Built strong relationships with diverse personalities, facilitating cooperation and progress towards organizational goals.-Conducted thorough research on tools, strategies, and products, becoming an authoritative resource for agency owners.-Employed creative problem-solving techniques to assist business owners in establishing and executing growth plans.-Led the interview, training, and onboarding processes for new agents in the district, ensuring a smooth transition and effective team integration.

Boulder Colorado

Sales Consultant—Converting a high volume of inquiries into the quantifiable revenue-Juggling a high volume of phone calls, emails and face to face interactions to remain one of the top sales-staff -Listening to customer needs in order to best communicate most efficiently across all levels of the dealership-Navigating obstacles, considering both customer and employer

Boulder, Co

-Managed a portfolio of 70+ units, overseeing day-to-day operations, customer relations, and rental income.-Successfully coordinated with teams during challenging situations such as flooding and freezing, efficiently resolving issues and minimizing costs.-Orchestrated multiple vendors and team members to execute large-scale repairs and upgrades, ensuring timely and effective completion.

Boulder Colorado

-Delivered exceptional customer service in a fast-paced, high-pressure hospitality environment, ensuring customer satisfaction.-Demonstrated a genuine passion for the customer experience and the product, enhancing the overall level of service.-Provided training to new staff members, sharing knowledge of cuisine, beverages, operations, and service standards.