William Mckenna

William Mckenna Email and Phone Number

IT Technician | Gunderson Funeral Home @ Gunderson Funeral and Cremation Care
madison, wisconsin, united states
William Mckenna's Location
Sun Prairie, Wisconsin, United States, United States
William Mckenna's Contact Details
About William Mckenna

I bring to your company a broad range of skills, including:• Prioritizing and delegating tickets to team members to resolve them as quickly as possible.• Strong troubleshooting skills.• Experience in training new and existing employees on a wide range technologies and processes.• Over 8 years of end user support.• Experience in troubleshooting multiple technologies.Specialties: Troubleshooting LAN and WAN connectionsEducating people on computer use and troubleshooting connection issues

William Mckenna's Current Company Details
Gunderson Funeral and Cremation Care

Gunderson Funeral And Cremation Care

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IT Technician | Gunderson Funeral Home
madison, wisconsin, united states
Website:
gundersonfh.com
Employees:
20
William Mckenna Work Experience Details
  • Gunderson Funeral And Cremation Care
    It Technician
    Gunderson Funeral And Cremation Care Dec 2022 - Present
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  • Tcs | The Genius Of Simple
    Technical Support Manager
    Tcs | The Genius Of Simple Apr 2021 - Sep 2022
    Middleton, Wisconsin, United States
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  • Inoc, Llc
    Noc Trainer
    Inoc, Llc Jan 2018 - Dec 2020
    Madison, Wi
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  • Inoc, Llc
    Shift Manager
    Inoc, Llc Aug 2016 - Sep 2018
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  • Inoc Llc
    Noc Engineer
    Inoc Llc Aug 2010 - Aug 2016
    Madison, Wisconsin Area
    • Wi-Fi connectivity• Troubleshooting Telecommunication circuits (Cable/DSL, T1, DS3, Fiber, etc.)• Routing and Switching• Cisco IOS• Ciena IOS• Fiber Optics (CWDM/DWDM)• Wireless (Cellular/DAS, Microwave)• Linux Administration• Windows Administration
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  • Tds
    Internet Technical Support
    Tds Feb 2004 - Sep 2010
    I currently troubleshoot DSL and T1 problems.I currently troubleshoot email and webhosting problems.I currently troubleshoot TDSTV calls.I also locate outages and report them to the appropriate department.I have worked on various projects and beta testing new products.I also enjoy training new employees.
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  • Sitel
    Account Setup Rep
    Sitel Oct 2003 - Aug 2004
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  • Sitel North America
    Mis - Account Setup Representative
    Sitel North America Jan 2001 - Jan 2004
    I handled certain business accounts to ensure that the customer was billed according to contract.I closed accounts.I trained new employees.
  • Olson Automotive
    Assistant Manager/Detailer
    Olson Automotive Jan 1996 - Jan 2001
    Detailed cars.Trained new employees.Order supplies.Track down work for the day.

William Mckenna Skills

Troubleshooting Telecommunications Switches Windows Server Cisco Technologies Cisco Ios Technical Support Wan Ccna Networking Routers Voip Firewalls Network Administration Routing Data Center Wireless Dsl Wide Area Network Voice Over Ip Vpn Servers Call Centers Tcp/ip Network Design Disaster Recovery Computer Hardware Network Engineering Customer Satisfaction Team Leadership Optical Fiber Information Technology Computer Repair Fiber Optics Optics Organization Skills Training Team Management Switching Learning Management Training And Development Time Management Dwdm Customer Experience Ciricu Curriculum Development Communication

William Mckenna Education Details

Frequently Asked Questions about William Mckenna

What company does William Mckenna work for?

William Mckenna works for Gunderson Funeral And Cremation Care

What is William Mckenna's role at the current company?

William Mckenna's current role is IT Technician | Gunderson Funeral Home.

What is William Mckenna's email address?

William Mckenna's email address is bm****@****noc.com

What schools did William Mckenna attend?

William Mckenna attended Madison Area Technical College, 2009, Madison Area Technical College.

What are some of William Mckenna's interests?

William Mckenna has interest in Nascar, New Techonlogy, Basketball And Hockey, College Footbal, Training New Employees.

What skills is William Mckenna known for?

William Mckenna has skills like Troubleshooting, Telecommunications, Switches, Windows Server, Cisco Technologies, Cisco Ios, Technical Support, Wan, Ccna, Networking, Routers, Voip.

Who are William Mckenna's colleagues?

William Mckenna's colleagues are Pete Lyons, Chad Walhood, Gabby Pawlak, Christina Herrera, Matt Gunderson, Sierra Mello Miles, M.b.a., Sarah Gordon.

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