William Mcknight Email and Phone Number
Head of Human Resources and People + Culture, Company Managed Hotels of the Americas at
@
IHG Hotels & Resorts
Sioux Falls, SD, US
William Mcknight's Location
Sioux Falls, South Dakota, United States, United States
William Mcknight's Contact Details
William Mcknight work email
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William Mcknight personal email
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William Mcknight phone numbers
About William Mcknight
An accomplished management professional, problem solver and facilitator with 12+ years of experience in Human Resources and franchise operations. Proactive, high-powered and customer-driven leader with the ability to develop and maintain effective relationships with internal and external stakeholders. Possess strong coordination, creative planning, effective communication and excellent facilitation skills. Proven track record of success in process development, strategic problem solving and customer relations. Dedicated to attaining company’s goals and objectives while maximizing client satisfaction. Ability to interact with all levels of individuals in a fast paced environment.
William Mcknight's Current Company Details
Ihg Hotels & Resorts
View
Head of Human Resources and People + Culture, Company Managed Hotels of the Americas
Sioux Falls, SD, US
- Website:
- ihgplc.com
- Employees:
- 18658
William Mcknight Work Experience Details
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Head Of Human Resources And People + Culture, Company Managed Hotels Of The AmericasIhg Hotels & ResortsSioux Falls, Sd, Us
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Head Of Human Resources & People + Culture, Company Managed Hotels Of The AmericasIhg Hotels & Resorts Nov 2021 - PresentWindsor, Berkshire, Gb- Responsible for leading the Human Resources, Talent Acquisition and Talent Management functions for an organization comprised of 10,000 employees spanning the United States and several international locations. - Company Diversity, Equity and Inclusion strategy and execution. Demonstrates a commitment to equity, excellence and high expectations for all employees, vendors and partners by creating organizational policies and structures that remove barriers and foster inclusion for all.- Ensures that the organizations develop high-performing, mission-driven culture by strategically measuring employee engagement, addressing organizational issues while providing HR solutions and increasing organizational effectiveness and health, through planned interventions in the organization's processes- Participates in strategic planning for the organizations. - Oversees talent management, including staff training and leadership development, retention, recognition, employee communication and career development. Assesses and evaluates training and staff development needs and develops programs to meet needs.- Develops and maintains performance management and appraisal programs. Provides assistance to employees and supervisors with questions and workplace problems.- Oversees compensation and benefit programs, including job description and classification, salary structure and salary adjustments. Oversees benefit plan communication, enrollment, and administration. Assesses the competitiveness of human resources programs and practices against the relevant markets and makes recommendations for improvements and changes.- Develops staffing strategies and implementation plans and programs. Identifies and cultivates appropriate and effective sources
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Executive Director, Human Resources Strategic PartnerSanford Health Oct 2019 - Nov 2021Sioux Falls, Sd, Us -
Head Of Global Service And TrainingIntercontinental Hotels Group (Ihg®) Aug 2018 - Oct 2019Windsor, Berkshire, Gb
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Executive Director, Human Resources Strategic PartnerSanford Health Dec 2016 - Aug 2018Sioux Falls, Sd, Us- Facilitate the strategic planning processes for performance improvement and the development of organizational human resources strategies, ensuring the appropriate talent structure, engagement models, performance management and recognition systems are in place to support the key objectives of the organization.Accountable for organization development and driving effectiveness, engaging business partners as appropriate for constructive feedback to provide to executive leadership while driving and aligning operational values. Monitor the execution of organizational human resources policies and guidelines within a specific business partner unit. Partners with Human Resources Advisors (HRA) within the designated business unit to evaluate and proactively address the human resources needs of the organization by providing solutions aligned with market function needs. Collaborate with managers of bargaining unit employees regarding contract interpretation, policy interpretation and compliance. Collaborates with management to analyze, plan and implement human resources programs with designated business partners. Supervise daily operations of designated partners to ensure compliance with organizational guidelines and policies from a human resources perspective, providing tactical support and counseling on human resources issues and problems, identifying key recommendations and guidance. Manages and coordinates the effective and consistent delivery of Human Resources Centers of Excellence (COE) services to ensure needs of designated business partners are met. Develops and maintains constructive and cooperative working relationships at all levels of the organization. Interacts regularly as the first line of communication with owners, store managers and store operation employees.
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Director, Franchise Human Resources And Asset ElevationStarwood Hotels & Resorts Worldwide, Inc. Apr 2008 - Dec 2016Stamford, Ct, UsProvide strategic and tactical support to franchise hotels inclusive of Operations, Sales, Revenue Management, Field Marketing and Food & Beverage with the goal of delivering hotel level compliance and top line results. Allocate the necessary team resources to develop a plan to address areas of deficiencies through required property visits, conference calls or other methods deemed appropriate for problem resolution or enhanced performance. Interact regularly as the first line of communication with Owners, Management Companies, General Managers and hotel operations teams for their specific hotels. Host quarterly Starwood Executive Training sessions designed to educate General Managers and Directors of Sales and Marketing on the tools, resources and strategies available to them .Planned and executed 6 regional market summits with a total of 300+ attendees designed to foster regional relationships, best practice sharing and topline performance in 2015. Planned and executed 2 national brand meetings to celebrate progress, share updates to the company and brands and build functional skills of 250 leaders across the country in 2014. Facilitate team meetings and skill building for Senior Leaders of the Franchise Operations teams.Lead a team of facilitators who support Learning and Development needs for all new build and transitional opening hotels. Team also provides ongoing support for 500+ franchise hotels across 11 brands in North America.Led a global taskforce to develop curriculum and facilitation strategy for all opening and transition hotels across the globe. -
Complex Director Of Human ResourcesStarwood Hotels & Resorts Worldwide, Inc. Feb 2012 - Nov 2013Stamford, Ct, UsResponsible for the opening of The Westin Snowmass Resort and Wildwood Snowmass. Developed, directed and oversaw overall hotel recruitment and hiring activities strategies for all exempt and non-exempt positions. Established, maintained and ensured adherence to all personnel-related policies and procedures.Developed, maintained and coordinated hotel training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training. Educated and assisted all employees with health and welfare benefits.Supervised, directed, coordinated, influenced and persuaded staff in order to maintain service standards of hotel.Led the budget process as it relates to staffing, productivity, benefit costs, and employee/labor relations costs.Planned and coordinated associate functions, in the brand voice, such as monthly associate meetings, associate recognition and annual holiday events.Responsible for Starwood Be Safe Program and worker compensation results.Achieved Six Sigma Green Belt Certification in May 2009.Responsible for the completion and revenue reporting for all six sigma projects at both properties.Directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction.
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Director Of Human ResourcesStarwood Hotels & Resorts Worldwide, Inc. Sep 2010 - Feb 2012Stamford, Ct, UsResponsible for the successful opening of the hotel.Developed, directed and oversaw overall hotel recruitment and hiring activities strategies for all exempt and non-exempt positions. Established, maintained and ensured adherence to all personnel-related policies and procedures.Developed, maintained and coordinated hotel training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training. Educated and assisted all employees with health and welfare benefits.Supervised, directed, coordinated, influenced and persuaded staff in order to maintain service standards of hotel.Participate in the budget process as it relates to staffing, productivity, benefit costs, and employee/labor relations costs.Planned and coordinated associate functions, in the brand voice, such as monthly associate meetings, associate recognition and annual holiday events.Became a certified Kaizen Facilitator in December 2011.
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Complex Director Of Human ResourcesStarwood Hotels & Resorts Worldwide, Inc. Apr 2008 - Apr 2010Stamford, Ct, UsResponsible for the opening of the W Minneapolis and the successful brand transition of the Le Meridien Chambers.Developed, directed and oversaw overall hotel recruitment and hiring activities strategies for all exempt and non-exempt positions. Established, maintained and ensured adherence to all personnel-related policies and procedures.Developed, maintained and coordinated hotel training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training. Educated and assisted all employees with health and welfare benefits.Supervised, directed, coordinated, influenced and persuaded staff in order to maintain service standards of hotel.Led the budget process as it relates to staffing, productivity, benefit costs, and employee/labor relations costs.Planned and coordinated associate functions, in the brand voice, such as monthly associate meetings, associate recognition and annual holiday events.Responsible for Starwood Be Safe Program and worker compensation results.Achieved Six Sigma Green Belt Certification in May 2009.Responsible for the completion and revenue reporting for all six sigma projects at both properties.Directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction.
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Human Resources CoordinatorStarwood Hotels & Resorts Worldwide, Inc. Oct 2006 - Mar 2008Stamford, Ct, UsAccomplished Behavioral Interview Certification in September 2007.Accomplished Property Service Culture Trainer Certification October 2007.Developed full working knowledge of all HR Systems to include SAP, Timesaver, Starfinder, Starwood One, Epredix Assessments, HR Applications, EEO Reporting and AAP Reporting.Actively involved in the development of new recruitment sources, recruiting, interviewing, hiring and training of new associates.Effectively managed a payroll system for over 350 associates, to include maintaining associate paid time off records.Planned and coordinated associate functions, in the brand voice, such as monthly associate meetings, associate recognition and annual events.
William Mcknight Skills
Training
Human Resources
Hotels
Hiring
Recruiting
Hospitality
Hospitality Management
Management
Interviews
Six Sigma
Hospitality Industry
Team Building
Hotel Management
Time Management
Kaizen
Food And Beverage
Employee Benefits
Process Improvement
Payroll
Pre Opening
Resorts
Revenue Analysis
Six Sigma Green Belt
Kaizen Facilitation
William Mcknight Education Details
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Arizona State UniversityRecreation Management -
University Of Sioux FallsMaster Of Business Administration (Mba)
Frequently Asked Questions about William Mcknight
What company does William Mcknight work for?
William Mcknight works for Ihg Hotels & Resorts
What is William Mcknight's role at the current company?
William Mcknight's current role is Head of Human Resources and People + Culture, Company Managed Hotels of the Americas.
What is William Mcknight's email address?
William Mcknight's email address is wi****@****lth.org
What is William Mcknight's direct phone number?
William Mcknight's direct phone number is +86755830*****
What schools did William Mcknight attend?
William Mcknight attended Arizona State University, University Of Sioux Falls.
What skills is William Mcknight known for?
William Mcknight has skills like Training, Human Resources, Hotels, Hiring, Recruiting, Hospitality, Hospitality Management, Management, Interviews, Six Sigma, Hospitality Industry, Team Building.
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