William Mclaughlin

William Mclaughlin Email and Phone Number

Practice Lead @ Genesys
Ramona, CA, US
William Mclaughlin's Location
Ramona, California, United States, United States
William Mclaughlin's Contact Details

William Mclaughlin work email

William Mclaughlin personal email

About William Mclaughlin

William Mclaughlin is a Practice Lead at Genesys. He possess expertise in genesys, cti, ivr, sip, acd and 45 more skills. Colleagues describe him as "William is a detail-oriented manager. Not only he can lead and inspire but he also can listen and understand. His diverse experiences are forming an excellent basis for his success as a technology lead with solid understanding in both business and science. I would be glad to work with William again."

William Mclaughlin's Current Company Details
Genesys

Genesys

View
Practice Lead
Ramona, CA, US
Website:
genesys.com
Employees:
8432
William Mclaughlin Work Experience Details
  • Genesys
    Practice Lead
    Genesys
    Ramona, Ca, Us
    View
  • Amplify Total Experience
    Advisor Solutions And Architecture
    Amplify Total Experience Jan 2024 - Present
  • Sabohc
    Strategic Technology Advisor
    Sabohc Jan 2023 - Present
    Mountain View, California, Us
    Advanced technology advisor. Applying AI/ML and other advanced technologies to drive revenue and enhanced the customer experience.
    View
  • Rockitdata
    Vp Ccaas Strategy
    Rockitdata Feb 2023 - Jan 2024
    Philadelphia , Pa, Us
    View
  • Genesys
    Senior Director Strategic Solutions North America
    Genesys Feb 2016 - Oct 2022
    Menlo Park, Ca, Us
    View
  • Genesys - An Alcatel - Lucent Company
    Solutions Engineer
    Genesys - An Alcatel - Lucent Company 2004 - Mar 2011
    Menlo Park, Ca, Us
    View
  • Genesys
    Principal Sales Engineer
    Genesys 2004 - 2011
  • Genesys Telecommunications
    Director Internet And Ecommerce Development
    Genesys Telecommunications Aug 1998 - Jan 2002
    Managed several engineering groups. These groups totaled about 50 engineers and 5 - 10 contractors
  • Big Sky Technologies
    Director Software Engineering
    Big Sky Technologies 1995 - 1998
  • Simpact
    Engineer
    Simpact 1992 - 1995
  • Simpact Associaties
    Software Engineer
    Simpact Associaties 1993 - 1994

William Mclaughlin Skills

Genesys Cti Ivr Sip Acd Saas Pre Sales Professional Services Contact Centers Mobile Devices Speech Recognition Unified Communications Sales Telecommunications Cisco Technologies Avaya Cloud Computing E Commerce Customer Experience Management Hosted Services Customer Experience Enterprise Software Sales Engineering Ip Solution Selling Video Conferencing Isdn Data Center Go To Market Strategy Call Logging Tcp/ip Sip Trunking Rfp Call Centers Cisco Call Manager Telephony Routing Solution Architecture Vxml Siebel Integration Crm Managed Services Channel Partners Inbound Marketing Ip Pbx Voip Workforce Management System Deployment Service Delivery

William Mclaughlin Education Details

  • University Of Massachusetts Amherst
    University Of Massachusetts Amherst
    Computer Science
  • Bozeman High School
    Bozeman High School

Frequently Asked Questions about William Mclaughlin

What company does William Mclaughlin work for?

William Mclaughlin works for Genesys

What is William Mclaughlin's role at the current company?

William Mclaughlin's current role is Practice Lead.

What is William Mclaughlin's email address?

William Mclaughlin's email address is wi****@****hoo.com

What schools did William Mclaughlin attend?

William Mclaughlin attended University Of Massachusetts Amherst, Bozeman High School.

What skills is William Mclaughlin known for?

William Mclaughlin has skills like Genesys, Cti, Ivr, Sip, Acd, Saas, Pre Sales, Professional Services, Contact Centers, Mobile Devices, Speech Recognition, Unified Communications.

Who are William Mclaughlin's colleagues?

William Mclaughlin's colleagues are Shelly Roslin, Mike Adams, Thomas Shallon, Moses Green, Mark Prosterman, Mike Hall, Yash Naredi.

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