Responsible for performing system management and system administration functions on a variety of Joint Land Component Constructive Training Capability (JLCCTC) simulation systems, networking systems, and related hardware and software employed at the Battle Command Training Center (BCTC) in support of digital battle command training events and exercises. These functions include the installation, maintenance, and control of simulation system applications for logistics, fire support, and maneuver as well as the underlying computer operating systems. Likewise it includes the installation, maintenance, and control of local area networks that support the flow of data between simulation systems and battle command systems.Configured, documents, tests, troubleshoots, creates, and/or modifies computer documentation related to MS Windows 7/8.1/10, MS Windows Servers 2008R2/2012 R2, RedHat Linux 6, Assured Compliance Assessment Solution(ACAS), Host Based Security Solution(HBSS) and SUN Solaris based simulation systems, to include Joint Conflict and Tactical Simulation Server/Bridge, Extended Air Defense Simulation, Fire Support Simulation, Joint Simulation Protocol Analyzer, Joint Deployment Logistics Model Gateway/Server/Workstations and the Simulation Interchange Module for Logistics and Exercises.

Austin Peay State University • Clarksville, TN Jan 2011 - Nov. 2013 Functional Support SpecialistServed the main liaison between Office of Student Financial Aid and Veterans Affairs (SFAO/VA) and Information Technology (IT) regarding technical issues. Tested system upgrades, documented upgrades, and recorded changes to business processes and procedures. Developed reports, workflows, Appworx chains, and e-print definitions as necessary. Reviewed reports developed by other users and offer technical guidance and support. Assisted with authoring reports and the preparation of scheduled and ad-hoc reports as required.  Delivered numerous upgrades, modifications, and job/process improvements by collaborating with IT on automation efforts via appropriate software and workflows.  Successfully established and maintained rules, validation tables, and other operating parameters in Banner Student as related to the Office of Student Financial Aid and Veterans Affairs.  Effectively coordinated and assisted in a training program for SFAO/VA to include Banner access for performing queries, how best to utilize information from Banner modules, and interpreting reports.  Created numerous SQL statements and scripts for reporting in Argos and also in SQL Developer which were utilized by various users.