The core reason we do what we do in the professional world isn't about products, KPIs, or processes. It comes down to people and the relationships we build. Everywhere I've been in my career, I've focused on getting to know the people and learning all I can from them as we foster effective partnerships. As a Microsoft Dynamics 365 Business Central consultant at Innovia Consulting, my role is all about building these kinds of bonds and the trust that comes with them. I help customers think about their businesses, the tasks they complete, and how to improve all their processes. Meeting every customer where they are is part of the job. I coach those who are new to Business Central in the best ways to utilize this great software, and I help experienced users understand how new functionality can help them do even more. As we build out a plan together, the information I gather from these conversations informs me of each customer's unique project strategy. While I have worked with Dynamics 365 Business Central (and NAV before it) for years, I expect to build my knowledge by working with some of the most talented consultants and developers in our field at Innovia. This vital resource will help me understand BC/NAV functionality more completely, find new ways to approach customer issues, manage my work more effectively, and become the best consultant I can be. This growth will then allow me to offer even better service to our customers. My most developed Business Central / NAV skills are in Sales, Purchasing, Warehousing, and Manufacturing. I have worked with companies from a wide range of industries, so I feel well-prepared to start conversations with people from anywhere. The key ISVs I've worked with have been Lanham Shipping, the Insight Works warehouse add-on, Versapay ChargeLogic, and many more.