William Minor Email & Phone Number

Kahuku, Hawaii, United States

Greenville, Texas

Primary responsibilities include maintaining the company’s infrastructure systems including 32 off site retail bookstores. Securing the infrastructure systems internally and externally to maintain a 99.9% uptime. Highly flexible. Able to appropriately re-prioritize activities.Strong, hands-on experience with Network Management.Report on Network infrastructure KPIs.Work with key business partners to ensure network and systems operationsservice levels meet the needs of the businessHighlights:Critical project lead in transitioning the Mitel phone system to the Shoretel VOIP system saving the company money on leased equipment. This change increased buyer purchases using Shoretel’s mobility router. Shoretel’s reporting tools also provided reporting metrics to help provide the best customer service for our eCommerce sites. Initiated to the leadership the technical direction on rewiring the receiving warehouse. This help provide stability on our receiving line therefore increasing profitability by speeding up the process of receiving inventory. Project lead for upgrading the windows environment from Server 2003 to 2012. Mentored and supervised the IT team during the transition. Created a road map for redundancy therefore providing 100% up time during the transition.

Committed to cotton since 1788; Program maintenance of a commodity trade inventory system using Cognos Powerhouse 4GL on the AS400.Installation and management of Microsoft SharePoint Services 2007 site (MOSS)Technical responsibility and on-site installation of the cotton trading system in Australia.Responsible for all LANs operating in the United States (3 sites) and Australia (1 site)Installed/Administered Exchange 5.5, Exchange 2000, 2003 onto Exchange 2007 servers.Extensive experience installing and managing and troubleshooting various servers including: Windows OS 2003, IBM OS/400, Microsoft SQL Server 2005.Developed and managed the network infrastructure, LAN and WAN (parent/child domains), linking the site including the switches, firewalls and wireless access points.Work daily with AD, DNS, DHCP, WSUS, EDI, VPN, Spam/Virus protection.Extensive hands-on experience managing Windows XP operating system with Office version 2007.Lead support for Microsoft Dynamics Solomon Accounting 6.5 and FAS Asset Accounting software. Responsible for the build and deployment of all new Microsoft servers and decommissioning all old servers. Provided backup and disaster recovery planning for the MS SQL Server 2005.Responsible for backups using Symantec Backup exec software 11d.Managed Microsoft Terminal Server and VPN services for multiple sites.Daily support and extensive troubleshooting skills of all desktop and printer issues.Developed images for workstations using Acronis Snap Deploy.

US Largest LT temperature controlled transportation services company; Managed Electronic Data Interchange (EDI) design and development for transportation needs.Support for Qualcomm satellite communication software on AS400.Provided support for client access and administration of the AS400.Supported Innovative Computing Corporation software for transportation needs.Stevens transport – Mesquite, Texas Driven to Excellence

Managed Electronic Data Interchange (EDI) design and development for transportation needs.Support for Qualcomm satellite communication software on AS400.Provided support for client access and administration of the AS400.Responsible for all PC and peripheral equipment in office.