William Mitten Email & Phone Number

Madison, Wisconsin

SSM HEALTH Madison, WI Technology Service Center Non-Clinical Lead• One of two non-clinical team leads of a team of 40+ over three states• Remotely worked to help troubleshoot issues• Mentor and coach new employees, as well as current staff• Created operating procedure for inventory managementIT Service Center Specialist I• Assisted end users with Windows and Epic based computer issues • Imaged and set up laptops and desktops for new employees/replacements• Worked to solve issues that were submitted via ServiceNow and Email

Middleton, Wisconsin

Middleton, Wi

• Process Medical Claims• Run and read reports for billing• Print and process specialty claims

Phoenix, Az

• Maintain a safe environment for staff and patients• Maintain and update patient records

Tucson, Az

Team member and Team leader as a Military Police Officer. Deployed to Southwest Border in support of Operation Jump Start.

Yuma, Az

• Maintain inventory of department• Motivate and supervise sales associates• Assist in opening and closing of the store

Sierra Vista, Az

• Provide customer service to guests• Assist in scheduling/payroll management• Replenish and order inventory• Assisted in hiring/training of new employees

Fort Bragg, Nc

Team member of a Combat Engineer team, also worked in the Supply Room for a year after a knee surgery. One deployment to Afghanistan in support of Operation Enduring Freedom.

Bachelor’S Degree, Information Technology

IT Student, Dean's List, Honor Student

Bachelor Of Arts (B.A.), Psychology