William Moore Email & Phone Number

Dublin, County Dublin, Ireland

Provide leadership and manage day to day operations for EU Law Enforcement and National Security Team, ensuring accuracy while maintaining SLA.Provide insight and coaching to Global team members.Work closely with Irish Govt and LE agencies on training and support to ensure timely and accurate repose to legal orders,Lead and manage Global and Regional cross group projects in both operational excellence and data management. Provide training to EU Law Enforcement on Legal processes and guidelines.Liaise with Government and Law Enforcement agencies within the EU to establish best practices.Provide law enforcement testimony (oral or written) as requested. Participate in training on new services, policies, processes and tools. Handle threat to life emergency matters in accordance with Microsoft Legal policies. Collaborate with Legal and Compliance on legal and policy changes.Adhere to appropriate escalation procedures.Handle all matters in accordance with data handling policies and procedures; maintain the confidentiality of both legal process received and data handled.

Dublin, Ireland

Provide leadership and influence to Global Compliance Team.Lead and manage Global cross group projects.Provide training to Global Law Enforcement on Legal processes and guidelines.Liaise with Government and Law Enforcement agencies to establish best practices.Provide law enforcement testimony (oral or written) as requested. Participate in training on new services, policies, processes and tools. Handle threat to life emergency matters in accordance with Microsoft Legal policies. Collaborate with Legal and Compliance on legal and policy changes.Adhere to appropriate escalation procedures.Handle all matters in accordance with data handling policies and procedures; maintain the confidentiality of both legal process received and data handled.Handle all matters accurately and with an eye towards the highest standards of quality.Maintain SLA

Sandyford, Dublin 18, Ireland

Provide leadership and influence to Global Compliance Team.Lead and manage Global cross group projects.Provide training to Global Law Enforcement on Legal processes and guidelines.Liaise with Government and Law Enforcement agencies to establish best practices.Provide law enforcement testimony (oral or written) as requested. Participate in training on new services, policies, processes and tools. Handle threat to life emergency matters in accordance with Microsoft Legal policies. Collaborate with Legal and Compliance on legal and policy changes.Adhere to appropriate escalation procedures.Handle all matters in accordance with data handling policies and procedures; maintain the confidentiality of both legal process received and data handled.Handle all matters accurately and with an eye towards the highest standards of quality.Maintain SLA

Maintain SLA Provide law enforcement testimony (oral or written) as requested. Participate in training on new services, policies, processes and tools. Handle threat to life emergency matters in accordance with Microsoft Legal policies. Collaborate with Legal and Compliance on legal and policy changes. Adhere to appropriate escalation procedures. Handle all matters in accordance with data handling policies and procedures; maintain the confidentiality of both legal process received and data handled. Handle all matters accurately and with an eye towards the highest standards of quality. Provide training to Global Law Enforcement on Legal processes and guidelines

Managed Warehousing and Logistics for Microsoft EMEA region. Managed daily execution of order fulfillment from warehouse picking to delivery to customer premises. Worked successfully on numerous key launches such as WIndows and Xbox against strict and demanding launch deadlines to ensure product was available on shelf.

Main point of contact for EMEA region for various IN-House Applications. Managed multiple ticket queues to resolve technical issues. Also performed Product Manager role managing communicaiton between business and IT groups to ensure implementation of enhancements to systems therough release cycles. Also created applications to support business where budget was not available to have tools designed by official IT group

Worked on project to implement WW Sales application. Supported this system in relation to resolving customer queries and provided detailed reporting once implemented and worked with EMEA wide sales team to ensure their data integrity was correct and classified correctly on Sales system

Computer Science, Maths, Programming, Manufacturing, Database Management, Systems Analysis & Design

Education record