Elevated to the position of Data Manager, I concurrently hold the role of a dynamic Sales Enablement Manager for a high-performing call center. Within this dual capacity, my focus extends beyond driving sales success to encompass comprehensive data management.As the Data Manager, I am at the forefront of ensuring data integrity, conducting in-depth data research, and securing new data leads to fortify our sales efforts. My strategic approach extends to managing our Salesforce CRM and all its integrations, ensuring seamless operations across Salesforce, Outreach, Five9, and ZoomInfo.In my Sales Enablement role, I continue to provide exceptional support to the sales team through expert leadership and the execution of winning strategies. Responsibilities include designing cutting-edge training programs, crafting compelling sales collateral, and analyzing data to identify and share best practices. I take pride in measuring the effectiveness of sales enablement initiatives and providing actionable insights for continuous performance improvement.Wearing multiple hats, I serve as a jack of all trades, overseeing critical systems and serving as the internal support helpdesk manager. As the new hire onboarding coach, I ensure that every team member receives the necessary support for success. This dual role allows me to navigate the dynamic landscape of both sales excellence and meticulous data management.

As a dynamic Sales Enablement Manager for a high-performing call center, I drive sales success by providing exceptional support to the sales team. Through my expert leadership, I develop and execute winning strategies that ensure the team has the tools, resources, and knowledge they need to exceed targets and grow revenue.My role involves a broad range of responsibilities, including designing and implementing cutting-edge training programs, crafting compelling sales collateral, and analyzing data to identify and share best practices. I take pride in measuring the effectiveness of sales enablement initiatives and providing actionable insights to continuously improve performance.In addition to these key responsibilities, I wear many hats, serving as a jack of all trades and managing a range of critical systems, including Salesforce, Outreach, Five9, and ZoomInfo. As the internal support helpdesk manager and new hire onboarding coach, I ensure all team members receive the support they need to excel in their roles.

Fanatically obsessed with world domination, StormWind is the only High-Definition InteractiveOnline IT Training available. Built by pioneers of the industry, our company was designed and inspired by eliminating everything we despised about traditional, boring online and classroom training. Specializing in technologies such as Cisco, Microsoft, VMware, AWS, Linux, CompTIA and Project Management as well as Cybersecurity courses like ITIL and Ethical Hacker, and finally Coding/Development, Palo Alto, Juniper, F5, Citrix... We live and breathe IT. Our world-renowned instructors are beyond passionate, our team is a tight-knit family, and our company is faith-based and focused on serving the community. We also won Best Place To Work in Phoenix. It's pretty obvious why I work here.

As a highly accomplished Senior Logistics Specialist with over five years of experience, I consistently demonstrated a track record of excellence in brokering domestic and international freight transportation transactions. With a keen eye for detail and a results-driven mindset, I annually brokered over $2,000,000 in freight transportation transactions. Through my exceptional communication and negotiation skills, I built strong relationships with shippers and carriers alike, resulting in a high level of customer satisfaction and repeat business.

As a Consumer Counselor, I expertly navigated 1st party bank collections and helped high-end loan customers cure delinquency. I focused on educating and encouraging customers on best practices for reducing overall delinquency for the bank. My two-year tenure allowed me to develop an exceptional skillset in conflict resolution and customer service. I continuously worked to improve my approach, and as a result, I consistently delivered results that exceeded expectations.As the Quality Control Manager for 1st party collections, I was responsible for ensuring that collectors provided high-quality customer service while collecting debts. I reviewed call recordings to investigate consumer complaints, reported on the investigation, and wrote training material for the collector's direct manager to deliver coaching on. My ability to provide constructive feedback and improve processes led to a significant increase in the quality of service delivered by the collectors.

As an Internet Recruiting Consultant, I offered consultative recruitment solutions to businesses through outbound sales. During my two-year tenure, I consistently exceeded revenue-based sales quotas and was recognized as a top performer, winning awards every quarter. My approach was focused on building long-term relationships with clients and understanding their specific hiring needs to provide tailored recruitment solutions.

As an Outbound Telesales Representative, I expertly offered local, long-distance, and international calling phone services to residential prospects and current customers. Over the course of two years, I consistently ranked as a top performer and received quality and performance awards every quarter. My sales approach was rooted in the art of persuasion and tailored to each customer's unique needs.