Trade Claims Manager
CurrentEstablish standard operating procedures and system processes to streamline operations and establish efficiency in addition to leading a team to collect transactional data and ensures optimal client management support. Engaging with upper management to build database with disparate datasets to understand performance of customers as well as our internal goals. Coordinating with upper level management at multinational customers to confirm proper financial contracts are in place and responsible for payment justification for principle product lines to ensure client satisfaction and business performance.