Quality and performance-driven; highly adept at identifying opportunities and executing initiatives to improve business processes through technology. Offer critical eye in defining customer needs, evaluating possible solutions, and aligning resources and actions to achieve project success. I am an experienced IT administrator skilled in All Window Platforms, Microsoft Office Suite, Remedy, VoIP, and IT security. I have been serving in the U.S. Air Force for the past 22 years as a voice network/computer systems administrator and will be separating from the military 1 Sept 2013.