William Obrien Email & Phone Number

United States

Somerville, MA

Primary role is to oversee day to day operations of the PSC, including all HR related activities ensuring employee engagement is exemplary. PSC scope of responsibilities is inclusive of pre and post service registration related activities (new patient registration and updates) and financial clearance activities such as insurance verification, managed care.

Greater Boston Area

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Amherst, NH

Provides leadership to ensure outstanding customer service and client satisfaction. Responsible for the overall level of service, and quality while ensuring financial performance objectives are met. Provides leadership, planning, direction, administrative support to ensure strategic goals and department level key performance indicators are achieved.

Results orientated healthcare business professional with 30 years’ experience in Revenue Cycle and performance improvement. Currently a Senior Consultant for Revenue Cycle Services at Culbert Healthcare Solutions, where focus is on revenue cycle and current challenges in health reform. Served in leadership positions in large academic medical centers in the.

Results orientated healthcare business professional with 30 years’ experience in Revenue Cycle and performance improvement. Executive Consultant for Strategic Advisory Services at Beacon Partners, where focus is on revenue cycle and current challenges in health reform. Served in leadership positions in large academic medical centers in the northeast and.

MA

Interim Director of Patient Financial Services

Responsible for client delivery and revenue cycle subject matter expertise. Specific expertise in revenue cycle strategy and operations, cash acceleration, optimization of revenue cycle productivity, and process redesign.

Provide direction and strategic leadership for all revenue financial planning and analysis activities along with the revenue decision support data system and defense auditing activities. Accountable for development of revenue financial plans, ad hoc business plans, forecasts, and payer contracting negotiation analysis. Responsible for directing, the.

Responsible for directing the operations of Patient Accounting, including billing, collections, customer service, cash services, payment variances, and denial management. Responsible for implementing best practice procedures, coaching staff, reinforcing best practices and prioritizing collection efforts, planning and strategy. Recommended process.

Selected Accomplishments:Provided leadership through a management transition period as Interim Director of Patient Accounts at a large multi-entity academic medical center. Responsible for implementing best practice procedures, coaching staff, reinforcing best practices and prioritizing collection efforts. Recommended process improvements to increase cash.

for a Revenue Cycle Improvements project at a multi-entity academic medical center. Accomplished a full review of revenue cycle by identifying opportunities for improvement (denials, charge capture/coding, cash acceleration, cost report reimbursement and pricing). Conducted client interviews and documented results identifying current processes and.

for a duplicate medical record cleanup project at a multi-entity academic medical center. Assisted in IDX CareCast system pre-implementation planning at a multi-entity academic medical center. Performed a front-end assessment at a large multi-entity academic medical center. This assessment centered on patient access in conjunction with an IDX system.

Reported to the Vice President of Financial Services and management of 22 FTE's and an annual operating budget of $2M in a 178-bed community hospital. Selected Accomplishments:Ensured the organization-wide compliance to JCAHO Management of Information standards.Project Manager for the installation of Siemens Patient Management patient registration system.

B.S, Accounting

Bachelor'S Degree, Accounting