Top Performer in a development class of 60 participants.Promoted within 3 months, significantly ahead of the typical 9-12 month timeline.Exceeded Sales Quotas:Q2: Achieved 105% of quota.Q3: Achieved 130% of quota.

June Rabid Squirrel winner- This monthly award is peer nominated and selected by Vice President to recognize an employee who goes above and beyond displaying Redfin values.● Promoted to manage 41-person team assigned to identify real estate leads, formulate cash offers, and present optionsto homeowners. Finalize accepted cash sales or redirect potential clients to brokerage department.● Direct team in establishing fair market pricing based on comparative analysis, market research, and industry trends;monitor real estate market to forecast trends and anticipate clientele needs.● Manage and continually improve client acquisition strategy; develop data-driven client profiles and correlating tactics,including customized best practices and compelling scripts; boosted client retention and reduced controllable loses.● Collaborate across departments to seamlessly transition prospective clients to brokerage department while advisingbrokerage agent on critical client insights.Select Achievements● Improved bottom line by 200% by developing a proactive strategy that capitalized on initial lead contact by pitchingcash offer and brokerage route simultaneously to target clients classified as “Ultra-High Intent.”o Collaborated with product department to establish best practices and procedures for newfound approach.o Presented tactic and initial results to executive leadership following substantial local success.o Strategy scheduled for national rollout across 55 offices by October 2022.● Expedited workflow, analyzing office data to identify operational inefficiencies and drastically boost productivity.● Improved inquiry to offer acceptance rate from 2.3% to 9.1%, and increased inquiry to completed consult rate from5.6% to 19.5%.

Managed $35M in transactions per quarter, facilitating end-to-end sales cycle of more than 200 homes. Ensuredlistings, showings, and contract finalizations were within timeframe and under budget.● Negotiated & secured optimal deals for Redfin, leveraging industry knowledge, communication abilities, andpersuasive sales tactics.● Captured new business and cultivated loyal customer base by prioritizing transparency, honesty, and directcommunication.● Collaborated with renovation team to enhance home equity and boost marketability. Identified growth areas tocoordinate home improvement projects.Selected Achievements● Ranked in top five of asset managers, out of 40 employees within total deal activations, total sales booked, and closedsales.● Consistently exceeded quarterly sales quota by up to 133%.

● Merged market-leading strategic account management and real estate selling expertise for 100+ clients in Texas, Colorado, Florida, and Georgia.● Direct support, sales cycle, and negotiations for high-volume residential listings, from onboarding to closing, for 20+ listings at any given time; close 12-20 transactions per month.● Elevate the client experience through utilization of proprietary products and industry databases and streamlining transaction lifecycles to be informative, transparent, and accessible. ● Demonstrate adaptability as model continually evolves from traditional to innovative virtual real estate platforms.Select Achievements: ● Reduced client attrition rates from 2019 to 2020, securing 23% rate below previous year’s average.● Exceed quarterly consumer-product attachment and up-selling quotas, achieving 80% average on clients purchasing additional services.

● Established positive flow of communication with agents, clients, attorneys, and all personnel involved in closing transactions. ● Managed contracts, negotiation, and all aspects of sales to finalize purchases and exceed customers’ expectations while maintaining NPS (Net Promoter Score) of 80.● Prepared market analysis statistics, for buyers, researched listings, set up home inspections.● Facilitated the closing process on behalf of the clients and insured that all parts of the contracts were met prior to closing.

● Achieved 180% listing capture to quota (Q3, 2019). ● Achieved 150% listing capture to quota (Q4, 2019)● Spearheaded all operational and administrative phases of client relationship management for innovative residential real estate start-up company. ● Implemented virtual platform meetings and demos to enhance productivity utilizing Zoom & Calendly.● Oversaw seller processes to enhance home equity and marketability by establishing fair market pricing based on comparative analysis, market research, and industry trends. ● Facilitated listing agreements, contact negotiations, and state-specific paperwork for 16 different states with an average price point of $500K. Select Achievements: ● Set company record for highest number of listing agreements captured with 10 contracts signed in 7 days in first month upon hire.

Conceptualized, created, and co-managed luxury hair product company selling B2B & B2C. Cultivated consumer listincluding A-list celebrities, including Katy Perry, Robin Wright, Courtney Love, and the Bella twins.● Developed & pitched innovative business model to salon owners. Showcased benefits of revolutionary all-organicproduct, propelling a healthier and natural approach utilizing keratin protein to bind to hair where none existed prior.● Trained 12 sales representatives and brand ambassadors on sales strategies, creating rapport, and conflict resolution;ensured profitability and drove operational sustainability by establishing sales metrics and key performance indicators.Select Achievements● Catapulted annual sales from $13K (2017) to $250K (2018) to $1M (2019).● Increased revenue 300% in one year after streamlining products, processes, and branding.● Generated 400% return of investment after establishing import/export processes and negotiating procurementcontracts with vendors in India, China, and Italy.

Select Achievements: ● Formulated new marketing and sales approach which increased gross revenue by 15% in year one for the 1065 Midtown location. ● Coordinated a partnership with a confidential Fortune 100 company which resulted in A-list celebrities signing short term furnished housing which generated $200K+.● Consolidated vendor usage saving 1065 Midtown $100K+ annually.● Oversaw financial planning, asset management, and annual budgeting at 1065 Midtown Luxury Condo Conversion. ● Managed home sales, administration, daily operations, and property management.● Supervised major construction and rehabilitation projects valued at $5M+ annually.● Developed budgets, variance reports, and other financial analysis necessary for project completion. ● Managed 20 employees, including recruiting, hiring, and evaluating of all on-site personnel. Directed on-site management, maintenance, and construction staff.● Served as Project Manager responsible for renovations ensuring projects were completed on time and within budgetary allowances.

• Reviewed and examined policies, gathered data, and presented findings to partners • Attended daily conferences on Capitol Hill and published a weekly newsletter for 3,000 clients• Developed close relationships with the partners and briefed them on possible transitions on Capitol Hill.