Writing and submitting consumer analytics reports from multi-city client sites across the U.S. requiring weekly travelTraining clients on newly implemented accounting processesManaging multiple time-sensitive projects to support business operations Identifying inconsistent business practices and providing detailed reports to executive stakeholdersNavigating multiple business areas and adapting to changing project needs and objectives to reach target goals

Leading a 24/7 command center team responsible for 29,000 employees, high-profile events in downtown Detroit, 200+ global assets, and executive security. Utilizing business analytics in decision-making, managing 15+ projects yearly, creating business proposals, consulting on budgeting, facilitating payroll and scheduling, interviewing 20+ candidates yearly, and developing training programs.Subject matter expert on business forecasting, transforming data sets into presentations, security consulting, security technology deployment, incident response, emergency preparedness, and process improvements.Maintaining partnerships with external law enforcement agencies and private security agencies at local, state, and federal levels. Disseminating critical information to executives, clients, and stakeholders to collaborate best practices in delivering physical and digital security services.

Co-led a 24/7 command center while responding to dynamic incidents and protecting global assets and/or executives with law enforcement assistance. Developed team member onboarding/training practices and procedures.Leveraged technology and cross-business partnerships/projects to improve business processes and growth.Completed 20+ training courses for soft skills, leadership, and communication.

Compiled and disseminated over 300 all-source intelligence reports and various communications to executives, external clients, and law enforcement agencies. Facilitating asset protection, emergency response, and threat assessments.Developed crime analysis reports, supported global operations, created information databases, and assisted Detroit Police in over 100+ arrests

Developed 100+ standard operating procedures and training modules for 30+ security operators who oversaw 50 client sites in multiple states/regions. Maintained contracts with new clients for a variety of security services. Managed staffing remote sites, conducted interviews, managed payroll & scheduling, oversaw vehicle fleet management, conducted NFC token and GPS technology installations, and facilitated client interactions.

Created training protocols and procedures to be implemented at the 10+ client-facing service centers across North Campus, assisted in training and development of new hires, assisted in training of other supervisors.Served as a project manager and delivered on initiatives while leading a team of fellow supervisors, coordinated with leaders of other business areas to complete projects under time constraints.

Secured client contracts for large-scale venues to transition a brick-and-mortar business to a contractual model. Generated $40,000 in revenue in one month in 2013.Managed staff remotely and in-person, oversaw payroll operations, created business proposals, and oversaw logistics for product and delivery.Leveraged business analytics & accounting to identify target markets, scale the business for growth, and forecast earnings projections and production costs.