William Petersen Email & Phone Number

Austin, Texas, United States

East Zone - Midwest Region

Supervise loss control consultants and assist with meeting department and developmental goals.Collaborate with underwriters on large account renewal reviews and provide value-added input foraccount retention or non-renewal decisions.Collaborate with captive agents on small-medium sized commercial accounts and invite them on surveys to educate them on identifying general hazards associated with all lines of coverage.Provide regional underwriters clarification and confirmation of insured compliance on issued recommendations from consultant surveys.Maintain Senior Loss Control Consultant duties by completing site visits, creating service account plans, and providing mentoring.Provide guidance on identifying hazards associated with complex accounts where additional experience is needed.Assist with loss control department MOP revisions and annual job metric evaluations, as well as consultant report and service account audits. Serve as a hiring manager and onboard new employees by introducing new systems, expected work parameters, and training on industries served and lines of coverage.Manage and assign work inventory for direct reports.Conduct mid-year and year end performance reviews of direct reports.Provide monthly agenda topics of discussion for monthly consultant meetings.

East Zone - Midwest Region

Conducted on-site risk evaluation surveys and completed detailed reports to assist with accountacceptability in a large multi-state territory of commercial businesses including habitational, restaurants,manufacturing, real estate, artisan contractors, auto service shops, wholesale distributors, retail service,and auto fleets.Provided customers with specific safety materials and recommendations based on loss experience and potential risk.Professionally addressed difficult and uncomfortable situations with agents and clients using High Risk Notifications and effective communication skills.Provided training for agents at conferences and district meetings, colleagues at zone meetings, andunderwriters at regional offices.Provided back-up for large service accounts in absence of primary consultants.Provided valuable input on report template upgrades, department MOPs, and pilot projects through various committees.Provided back-up management coverage and support for work assignment and expense report approval.Provided assistance and input for candidate screening as requested by my manager.Mentored newer consultants on Farmers systems, policies, and reporting procedures.

Illinois And Indiana

Conducted onsite risk evaluation surveys and completed detailed reports to assist with account acceptability in a large multi-state territory of commercial businesses including manufacturing, printing, hard goods distributors, auto and equipment dealerships.Assisted customers with development and implementation of safety policies, programs, and procedures specific to each account & loss exposure.Developed, coordinated, and conducted safety/risk management seminars and training programs for accounts to promote awareness and reduce claim frequency and severity.Developed and executed service proposals and plans to large accounts based on claims analysis and exposure.Maintained and demonstrated safety management and expertise in areas such as commercial property protection, employee safety, product liability and vehicle safety.Provided advanced risk management and consultative services to assigned clients.Completed noise surveys and general IH sampling under guidance of CIH staff, as well as basic infrared (IR) surveys.Completed building evaluations and drawings using the MSB Express system and diagramming software.Demonstrated team player attitude by pursuing areas of need in other territories that were vacant.OSHA 10-hour trained.

Responsible for project management on asbestos and environmental remediation projects.Acted as liaison between client and contractor on projects.Collaborated with environmental and professional engineers on environmental remediation projects.Conducted environmental site assessments for several large companies.Produced reference drawings for noise surveys, generator project upgrades, fuel storage modifications, underground storage tank removal projects, environmental corrective action plans, and basic building construction/renovation plans.