Drove sales through various programs and handle all aspects of day-to-day store operations. Maximize sales and profitability of assigned areas through execution of company programs and proper management and training. Work with store manager to ensure merchandise changes align with sales patterns. Led training seminars, coached, trained, hired,, disciplined and supervised all full and part time personnel. Executed company sales programs, and further developed new sales techniques and programs among employees. Ensured excellence in customer service and resolved all problems at the store level.• Led store to over 10% increase in sales over previous year for 2014.• Increased margin by 38 basis points over previous year by working with District team to monitor controllable expenses, and drive average tickets.• Improved customer satisfaction expenses by 25%, by decreasing sales mistakes and improving follow up and time to market.• Maintained continuous 6% growth or more in revenue at a store level for 5 consecutive years.

Responsible for overseeing the entire store operations including loss prevention, receiving and sales. Assist in all areas of merchandising including resets, remodels, and new store opening. Handle all sales tracking and reporting, inventory control, and employee payroll. Responsible for all training, hiring, discipline and supervision of full and part time personnel.Ensured proper handling of daily receipts, balanced registers and prepared and made deposits.Promoted the company locally by communicating with local Social Medias, journals and the community in general, including extensive volunteer work.Monitor the sales floor regularly, talking to staff and customers to identify or resolve urgent issues and maintain company compliance and standards.Maintain awareness of market trends in the retail industry and understand forthcoming customer initiatives to remain competitive with local retailers.Initiate any changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market, ordering new product to fit market demands and trends.

Managed store level operations including: interviewing, hiring, training, mentoring, evaluating and work schedules of hourly employees.Coordinated inventory control, receiving, merchandising (plan-o-grams), sales tracking and reporting, and store maintenance.Responsible for every phase, day-to-day store operations.Maximized sales and profitability of assigned areas through execution of company programs.Worked with store managers to ensure merchandise changes aligned with sales patterns.Ensured excellence in customer service and resolved all problems at the store level.Responsible for executing company sales programs, and further developing sales techniques among employees to increase sales.Worked closely with senior management and sales teams to ensure store met regional and corporate financial goals.Managed and maintained key departments including, appliances, hardware, plumbing, paint, lumber and millwork.Led Appliance team to exceed sales budgets by over 12%. With over $3 mil in revenue. Have a general understanding of product in all areas to be able to assist customers with questions and issues.Forklift trained on several types of machinery.Certified Builders Salesman license through the State of Michigan

Generated leads through multiple sources including: corporate accounts, personal references, and cold calling; for the purpose of obtaining clients to obtain their business.Experienced in banking and lending environment. Supervised residential mortgage originations, processing, commitments, closings and sales.Strong working knowledge of lending laws, standards, and procedures. Licensed in all fifty states.

Managed and maintained specific key departments including: garden, electrical, hardware, contractor sales and the front end. (Cashiers). Responsible for merchandising, driving sales, preventing shrink, and managing others. Built one on one relationship with contractors to help attain and drive sales. Responsible for driving sales, preventing and tracking shrink, receiving product and closely managing inventory levels through seasons to make store merchandising decisions.Coordinated and expedited special orders with third party companies and vendors. As a certified key carrier responsibilities also included: opening and closing the building, verifying vault funds, achieving company sales goals and handling all manager issues at a store level.