Dining Room Manager
CurrentExperienced Front-of-House Manager with extensive Forbes Travel GuideStandard knowledge and understanding of high-end hospitalityOversee all Front-of-House operations, ensuring seamless delivery of service while maintaining highest standardsLead and motivate a team of front and back servers, food walkers, and servers’ assistants to provide exemplary service to exceed guest expectationsHelp develop and implement training procedures to enhance staff knowledge of menu items and wine pairings while emphasizing service protocolsPlanned and executed secondary events grossing up to half a million dollars in revenue; including Faberge’s first restaurant collaboration and Petrossian Caviar’s 100th AnniversaryCollaborate with culinary team to ensure smooth coordination between the kitchen and dining room, optimizing workflowFoster a positive and encouraging work environment characterized by teamwork, respect and commitment to excellence