As a senior technology department manager and solutions architect, I lead cross functional teams in application management, as well as the design, development and deployment of technology solutions. I have managed various enterprise application environments including BMC Helix ITSM, and MS Dynamics CRM. Initiatives include complex migrations of BMC Remedy On-premises to BMC Helix ITSM SaaS, Cherwell ITSM to BMC Helix for a Managed Service Provider, as well as leading a large CRM migration and implementation (2500 users). I have led the solutions design and development of dozens of business applications, BI solutions, and integrations, using Azure, Microsoft Dynamics 365 CRM, BMC Helix ITSM, Windows Virtual Servers, SQL Server. Project management experience includes Agile Scrum as Product Owner, SDLC, and waterfall methodologies.
Listed skills include Web Services Api, Business Intelligence Projects, Sql Server Analysis Services, Network Design, and 21 others.