Directs and manages eight separate divisions while serving as Executive Representative (former Chair) of Safety CommitteeCoordinates with Division Managers to create budgets/business plans that emphasize sustainable revenue growth/profitabilityNegotiates complex Federal, State, and local government contracts while building and strengthening government relationshipsPrepares and delivers on-site tours and off-site presentations promoting Garten mission and service offeringsFosters collaboration and accountability in all areas of operations, using positive feedback and supportive leadershipKey AchievementsSecured new $500K contract, leading to a 50% increase in annual revenue for Eugene locationPartnered with Resource Development Manager and Business Managers to secure $5+ million in capital grantsSpearheaded company-wide training program to strengthen employee development, engagement, satisfaction, and retentionChampioned Garten Enhancement Team, aimed at improving employee experience by electing representatives for each division

Oversaw operations and budget management for three separate business divisions while ensuring consistent improvements in revenue growth, employee morale, and customer serviceSuccessfully brought Recycling department into the black from $250K in the red within first full fiscal year of tenure; overhauled operating strategy, obtained capital equipment, and automated/streamlined processesImplemented Electronics Recycling process, increasing annual revenue from $300K to $500K; restructured department leadership and setup, in addition to adjusting both individual and department goalsIncreased Document Destruction revenue by 25% by analyzing costs versus pricing structure and renegotiating contracts

Managed all aspects of branch operations to positively impact balance sheets and income statementsBuilt a work culture of collaboration, service, and accountability, leading to improved compliance and higher customer service scores, as well as significant increases in loan balances and customer retentionConsistently secured new clients through networking, promotions, and community involvementMarketed products and services, utilizing consultative selling philosophies to expand customer engagementExceeded 2012 regional customer satisfaction goal by 25% through continuous mentoring, coaching, and trainingDeveloped unique marketing plan to capitalize on niche product, enabling team to achieve 150% of annual loan goal in 2011