William Poulos Email & Phone Number

San Antonio, Texas, US

We handle underwriting policies to ensure client comfort and work with multiple insurance providers to find the best financial and insurance products available to tailor fit the lifestyles of our members while managing their daily relationship with USAA and its services.

St. Petersburg, FL, US

• Develop relationships with existing client lists, expand current client list by selling to new potential clients, and providing technical support to install SSL Certificates into account side servers.
• Secured contracts with many major companies and organizations such as Formula 1 Racing, Las Angeles Kings, and NASA
• Personally responsible for generating 10% of the company’s multi-million dollar revenue stream
• Maintained current client lists, resulting in an 89% conversion rate from one time buyer to continuing buyer
• Managed and curated client database with 1000s of clients
• Provided white glove service from moment of purchase to moment of installation and continuing service throughout the product’s life cycle resulting in being the highest decorated employee at the company.

Oradell, NJ, US

Creating and administering a custom curriculum within Huntington guidelines with regard to preparing students for major standardized tests such as the ACT, SAT, and HSPT. As well as giving students specific subject tutoring to ensure academic success.

• Oversaw the development of company standards and procedures for hiring, virtual security, on-site physical security, marketing, branding, training, outside vendor contracts, and event coordination.
• Hired and managed a diverse team of 41 employees consisting of managers and team members
• Created marketing materials and campaigns; fliers, t-shirts, and digital marketing campaigns
• Drove sales to event increasing convention attendance from 552 to 1250 from year 1 to 3
• Increased Revenue by growing vendor count from 25 to 83 from year 1 to year 3

• Acted as Insurance agency representative to customers for customer satisfaction surveying. Notating any pain points and relaying them to the agency and the agency parent company. Acting as a sympathetic ear for clients.
• Addressed 3,200+ Customer Cases every month
• Represented major brand names (Aflac, Allstate, etc.)
• Assisted with classifying and designating KPIs to improve customer relations and retention

Tallahassee, FL, US

• Managed concert events for multiple artists at multiple venues acting as the liaison between Afton Shows LLC and local venue management. Ensuring technical staging needs (lighting, sound, etc.) were met, schedule.
• Managed 500+ concert events for various industry artists
• Worked with some of the newest up and coming rap, hip-hop, R&B and rock artists
• Handled $10,000’s in cash revenues, disbursing vendor payments and company account deposits
• Created detailed action plans and schedules to execute for performers
• Oversaw site security

• Headed the digital media marketing campaign creation and execution, while providing oversight assistance with company contracts with outside vendors and employees.
• Grew convention attendance from 1300 attendees to 4200+
• Developed and headed brand creation/awareness projects
• Created social media marketing plans and schedules
• Headed community outreach and development programs
• Provided consultation and oversight on contract creation and negotiations