William Punchard Email & Phone Number

Swavesey, Cambs

• Current day-to-day work has been project managing the creation, development and launch of a brand new e-commerce website/platform for MGOC Spares Ltd.This has involved working closely with contractors to ensure the.
• Crafting and executing impactful marketing, sales, and promotional strategies.
• Strengthening product branding initiatives by developing communication campaigns, promotional materials, market intelligence information, and databases for classic car market to maximise outreach.
• Elevating company visibility and revenue streams through strategic employment of PPC, SEO, and digital advertising.
• Managing the seamless coordination of e-commerce sales operations across multiple platforms to ensure consistency and efficiency.
• Cultivating new customer acquisition strategies and diversifying product offerings through strategic business planning and product launches.

Swavesey, England, United Kingdom

• Took full advantage of up-sell opportunities with new and potential customers.
• Documented and scoped actions taken to resolve issues after service calls.
• Welcomed people as they entered the facility and ascertained their needs by asking open-ended questions.
• Recommended additional, useful services to customers, which helped to increase overall sales.
• Contributed to business growth by confirming that customers were satisfied with service and quality.
• Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.

Swavesey, England, United Kingdom

• Ascertained customer needs by providing technical sales advice about classic car products
• Outlined product features and answered questions about delivery policies, service standards and other areas of interest.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Handling of inbound calls, personally generating £750k+ in sales revenue annually.
• Ongoing management of UK & Overseas trade sales accounts

Cambridge, England, United Kingdom

• Effectively carried out on Site archaeological excavations
• Supervision of archaeological excavations to ensure they were completed on time and within budget.
• Creation of detailed plans of archaeological sites & features
• Liaised with external archaeological specialists, contractors and clients

Newmarket, England, United Kingdom

• Maintenance of technical equipment ensuring it was in good condition and within regulations
• Oversee on-site environmental investigations for ground contamination & pollutants.
• Liased with clients & contractors to ensure works were completed in a timely fashion and within budget
• Actively used heavy equipment for drilling of boreholes

Bachelor'S Degree, Archaeology

A-Level, Geography

A-Level, Business Studies

A-Level, Computer Science