William Punchard Email & Phone Number

Swavesey, Cambs

Current day-to-day work has been project managing the creation, development and launch of a brand new e-commerce website/platform for MGOC Spares Ltd.This has involved working closely with contractors to ensure the project development work is completed to specification, in a timely matter and on budget. Since launch this project has seen an increase of 180% in e-commerce sales, with a YOY growth projected IRO 30%. Other work involves:• Crafting and executing impactful marketing, sales, and promotional strategies.• Strengthening product branding initiatives by developing communication campaigns, promotional materials, market intelligence information, and databases for classic car market to maximise outreach.• Elevating company visibility and revenue streams through strategic employment of PPC, SEO, and digital advertising.• Managing the seamless coordination of e-commerce sales operations across multiple platforms to ensure consistency and efficiency.• Cultivating new customer acquisition strategies and diversifying product offerings through strategic business planning and product launches.• Amplifying advertisement exposure through skillful negotiation of rates and placements within relevant magazines.• Compiling and presenting detailed monthly and yearly sales reports.• Proactively engaging with existing clientele to drive repeat purchases and services

Swavesey, England, United Kingdom

• Took full advantage of up-sell opportunities with new and potential customers.• Documented and scoped actions taken to resolve issues after service calls.• Welcomed people as they entered the facility and ascertained their needs by asking open-ended questions.• Recommended additional, useful services to customers, which helped to increase overall sales.• Contributed to business growth by confirming that customers were satisfied with service and quality.• Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.• Monitored multiple databases to keep track of all company inventory.

Swavesey, England, United Kingdom

• Ascertained customer needs by providing technical sales advice about classic car products• Outlined product features and answered questions about delivery policies, service standards and other areas of interest.• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.• Handling of inbound calls, personally generating £750k+ in sales revenue annually.• Ongoing management of UK & Overseas trade sales accounts

Cambridge, England, United Kingdom

• Effectively carried out on Site archaeological excavations• Supervision of archaeological excavations to ensure they were completed on time and within budget.• Creation of detailed plans of archaeological sites & features• Liaised with external archaeological specialists, contractors and clients

Newmarket, England, United Kingdom

• Maintenance of technical equipment ensuring it was in good condition and within regulations• Oversee on-site environmental investigations for ground contamination & pollutants.• Liased with clients & contractors to ensure works were completed in a timely fashion and within budget• Actively used heavy equipment for drilling of boreholes

Bachelor'S Degree, Archaeology

A-Level, Geography

A-Level, Business Studies

A-Level, Computer Science