William Ramsay Email & Phone Number

Prince George, British Columbia, Canada

• Supervised and provided support to university students in lab activities. • Supported students in learning basic tools and information used in the programming language Java. • Responded to students’ questions and provided technical support to students as needed, to assist them in learning concepts.• Coordinated with other teaching assistants and the supervisor to ensure marking and teaching across classes are consistent.• Reviewed and marked students’ source code, midterms and design documents.• Marked for correctness, documentation and test cases while maintaining fair marking and watching for plagiarism.• Exercised judgment and diplomacy in responding to students and colleagues, and maintained confidentiality.

Williams Lake, British Columbia, Canada

• Experience working in an office setting, preparing and maintaining documentation, spreadsheets, databases, and correspondence using standard computer applications such as Outlook, Excel, Word, SharePoint. • Experience in database entry, retrieval, and navigation and experience in records management including being familiar with ORCS and ARCS. • Data entry, analysis, and reporting.• Helped organize and catalog information for the government, including finances and records. • Assisted ministry staff on request to troubleshoot software and hardware (online printers, laptops) and various data management and technical needs.• Emergency Response: assigned to help the Cariboo Fire Centres via TEAMS (Temporary Emergency Assignment Management System) for four weeks of twelve-hour days in 2021, supporting wildfire response. Duties included producing an incident action plan for the fire centre every day, and being able to multitask and determine how to action changing and competing priorities.