Veteran Services Representative
CurrentWriting emails and answering phone calls. Training new colleagues. Special writing projects as needed. Wrote questions and answers for an AI-powered chatbot.
Oct 2019 - Present
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William Remaley Email & Phone Number
Computer science and cybersecurity continuous learner with 8 years experience with communications and 1year experience in technical support. Currently doing communications work for a Texas state agency.
at
State of Texas
1 work email found
@maximus.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Computer science and cybersecurity continuous learner with 8 years experience with communications and 1year experience in technical support. Currently doing communications work for a Texas state agency.
Location
Austin, Texas, United States
Company size
Who is William Remaley? Overview
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Quick answer
William Remaley is listed as Computer science and cybersecurity continuous learner with 8 years experience with communications and 1year experience in technical support. Currently doing communications work for a Texas state agency. at State of Texas, a with 3933 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at maximus.com and a matched LinkedIn profile for William Remaley.
William Remaley previously worked as Veteran Services Representative at State Of Texas and Onsite Help Desk Technician at Addison Group. William Remaley holds Computer Science / Applied Science from Austin Community College.
Company email context
Email format at State of Texas
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{first}{last}@maximus.com
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AeroLeads found 1 current-domain work email signal for William Remaley. Compare company email patterns before reaching out.
Profile bio
About William Remaley
U.S. Army veteran with one year of experience in service desk/entry level IT role and over five years experience in a call center role, both with a strong customer service focus. I also have more years of customer service experience than are practical to list here. Excellent written verbal and communication skills. Proficient with Microsoft Office products, Windows 10, and Mac OS. Seven years experience with HIPAA compliance. Strong writing skills. Experience mentoring and training others. In my current role with the State of Texas, have been assigned to write questions and answers for an AI-powered chatbot, for a contracted marketing company, and to write responses for the agency's public-facing general information email address.
Listed skills include Leadership, Packaging, Weapons, Defense, and 20 others.
Current workplace
William Remaley's current company
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8 roles
William Remaley work experience
A career timeline built from the work history available for this profile.
Onsite Help Desk Technician
Temporary Assignment- Supported a private business office environment with about 60 PCs and 6 Apple computers- Assisted with configuration, deployment, and inventory of laptops, docking stations, and other IT equipment- Assisted onsite users with technical issues or requests as needed
Feb 2019 - Apr 2019
Service Desk Technician
Assisted client organization personnel with technical and computer related issues, including password resets, end user network connectivity troubleshooting, VPN logon assistance and troubleshooting, utilization of Microsoft Office 2010 and 2016 applications, Tier 1 computer troubleshooting, and creation and routing of tickets to the appropriate Enterprise IT group for issues that could not be resolved at a Tier 1/ Help Desk level, in accordance with ITIL standards and HIPAA regulations. Systems assisted with include:-Symantec Endpoint Encryption-Good for iPhone -Microsoft Windows 7 for Enterprise-Citrix Access Gateway-Cisco AnyConnect
May 2017 - Mar 2018
Client Care Representative
Taking calls regarding Texas Medicaid, assisting clients with referrals, educating clients about program benefits and limitations, accurately entering plan and primary care provider enrollment information into database, all while strictly adhering to confidentiality policies and HIPAA (Health Insurance Portability and Accountability Act) regulations.
Apr 2015 - Dec 2016
Client Care Representative/ Enrollment Broker
Taking calls regarding Texas Medicaid, assisting clients with referrals, educating clients about program benefits and limitations, accurately entering plan and primary care provider enrollment information into database, all while strictly adhering to confidentiality policies and HIPAA (Health Insurance Portability and Accountability Act) regulations.
Jan 2015 - Mar 2015
Volunteer
Austinfreenet
Assisting clients with computer knowledge and use of computers, safe internet practices, and use of software and the internet to create documents and find work, among other things.
Jul 2014 - Nov 2014
Tutor/ Student Worker
Tutored fellow students in Computer and Information Science program as well as English/Composition and Microsoft Office coursework. Assisted students in use of school’s online user interface.
Sep 2013 - Dec 2013
Soldier, Chemical Operations Specialist
Operated and maintained equipment for detection and identification of chemical contaminants, as well as specialized vehicles that carried such equipment. Performed regular maintenance on equipment and filled out detailed reports on maintenance with completion and accuracy. Assisted platoon secretary with record keeping and organization of files. Designed and implemented training programs to train a platoon of approximately twenty personnel in operation of specialty equipment and methodology of mission execution. Participated in mitigation of hazardous material (HAZMAT) incident.
Jul 2009 - Jan 2013
2 education records
William Remaley education
Computer Science / Applied Science
General Studies
FAQ
Frequently asked questions about William Remaley
Quick answers generated from the profile data available on this page.
What company does William Remaley work for?
William Remaley works for State of Texas.
What is William Remaley's role at State of Texas?
William Remaley is listed as Computer science and cybersecurity continuous learner with 8 years experience with communications and 1year experience in technical support. Currently doing communications work for a Texas state agency. at State of Texas.
What is William Remaley's email address?
AeroLeads has found 1 work email signal at @maximus.com for William Remaley at State of Texas.
Where is William Remaley based?
William Remaley is based in Austin, Texas, United States while working with State of Texas.
What companies has William Remaley worked for?
William Remaley has worked for State Of Texas, Addison Group, Emesec Incorporated, Maximus, and Pearl Interactive Network Inc..
How can I contact William Remaley?
You can use AeroLeads to view verified contact signals for William Remaley at State of Texas, including work email, phone, and LinkedIn data when available.
What schools did William Remaley attend?
William Remaley holds Computer Science / Applied Science from Austin Community College.
What skills is William Remaley known for?
William Remaley is listed with skills including Leadership, Packaging, Weapons, Defense, Intelligence, Extrusion, Operational Planning, and Army.
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