William Richardson Email & Phone Number

Ft Worth, TX

RMC

-Responsible for directing the daily operations of a 1.75m/yr. sales restaurant-Supervise 2 units with total sales greater than 2.75m/yr.-Recruit, interview, and hire team members, conduct performance appraisals, take disciplinary andcorrective action, motivate and train all employees.-Supervise 95 employees at multiple locations-Project weekly and daily.

-Test various models of WSHP on many manufacturing lines to meet engineering standards -Work directly and indirectly with internal/external engineering departments to improve current units and implement changes in future models of WSHP

-Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services.-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.-Listen attentively to customer needs and concerns; demonstrate empathy.-Clarify customer requirements; probe for and.

-Control profit and loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions-Create value through efficient operations, appropriate cost controls and profit management-Responsible for directing the daily operations of the restaurant-Recruit, interview, and hire.