William Rocha Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Responsible for facilitating and ensuring the Agile framework is followed within the team to deliver quality projects
• Coordinate and facilitate sync-up meetings for the Agile coaches
• Prepare presentations and meeting minutes to support stakeholders and communicate the progress of Agile Transformation
• Conduct periodic reviews, tracking delivery milestones, OKRs and processes using Jira Advanced Roadmap and Jira Dashboards
• Ensure and encourage accurate participation in scrum events and team sessions, such as refining, planning, stand-ups, retrospectives, demos, etc.
• Part of the Agile Communities of Practice (CoPs) that built Agile blueprint at Flutter, helping deliver high-quality solutions to customers, such as the Value Stream Mapping (VSM)

Ontario, Canada

· Part of development and creation of a roadmap of Agile Transformation Project and contributed with planning, controlling, managing, and engaging tribe and leadership in activities using customized tools (Miro, Jira, Confluence)· Responsible for governance and management of a tribe within the Agile Transformation Project, resulting in great visibility and.

Toronto, Ontario, Canada

• Contributed to information gathering of business work-streams for process documentation
• Supported Project and IT areas to analyze HubSpot CRM database and identify inconsistencies
• Created a process to manage Zoom utilization and track time conflicts through Google Sheets

São Paulo Area, Brazil

• Headed projects and programs focused on product/service implementation of rollout, Data Centre move, servers installation and upgrades, Data storages, network infrastructure, clusters, migration, Microsoft solutions.
• Established trust with executive team acting as primary contact for escalation, negotiations, and guidance for suppliers, vendors, clients, engineering and architecture teams to guarantee total customer experience and.
• Executed and pioneered complex projects, such as dealing with different knowledge areas, high degrees of uncertainty and demanding effective risk management, focused on transition and transformation, when HPE assumed.
• Controlled projects timeline, calculated budget, potential risks, problem-solving, conflict resolution, and resource allocation, orchestrated with time, scope, cost, and quality to stay on track
• Coached and mentored new hires and managers with tools and skills, helping them to succeed in project management, ensuring deliverables aligned with project plan especially time, cost and scope
• Managed second largest transition and transformation program of worldwide “GSD business unit” in the Americas; Resulting in recruitment of more than 500 skilled workers specialists in IT to serve 56 thousand users.

São Paulo E Região, Brasil

• Managed infrastructure projects which introduced practical and cost-effective solutions to multiple industries
• Executed strategic communication plan, risk management, combined with other procedures of PMI best practices to achieve company’s goals
• Guided Professional Service department which handled staff management & wellbeing, certifications, project delineation, and financial management, inspiring team to increase its performance and efficiency, contributing.
• Responsible for implementing ISO 9001:2000 process in IT service area, increasing company’s reliability in relevant market, facilitating company’s process and vision
• Implemented a high impact IT virtualization project which consolidated more than 200 IT components (servers)
• Resulted in reduced operating costs and simplified management of retail technology area

Post Graduate Degree Specialist In Business Administration, Business Administration And General Management

Higher Education Technology Degree Program In Informatics, Information Technology

Informatics Technician, Emphasis In Information Technology, Information Technology