 Establish and enforce eCommerce pricing controls around Assurant’s phone product lines. Evaluate and monitor phone buy, sale, marketing, and subsidy partnerships. Implement and monitor the effectiveness of pricing changes based on phone sales velocity, profit margin, inventory and pipeline.

 Work with Sales, Marketing, Client Services, Product Development, and Finance leadership to set pricing strategy for KLDiscovery Legal Technologies. Present KLDiscovery revenue trends to leadership and translated workshop meetings into pricing guidance. Translate client pricing requirements, cost based analysis, and competitive intel into customized pricing. Develop pricing for novel service offerings and products. Lead discussions between sales and leadership and provide recommendations for subscription renewals, MSA renewals, and preferred pricing for our largest clients.

 Managed project teams of 2-6 employees to deliver eDiscovery solutions to Recommind’s clients. Optimized eDiscovery workflows and training to meet the needs of clients involved in complex cases, most notably for a multi-billion dollar, 150+ reviewer bankruptcy case. Leveraged Recommind’s predictive coding and analytics to maximize review efficiency. Created customized reporting outlining predictive coding efficiency, review progress, reviewer productivity, and other review metrics. Led review defensibility discussions with clients.

 Managed large eDiscovery projects, most notably for a large global pharmaceutical client  Led collection scoping interviews and collection teams for large scale forensic collections. Managed junior staff by providing technical instruction and balanced workload in the Forensics lab. Tested new eDiscovery and Forensics tools and processes. Managed OGC project teams and eDiscovery vendors response to subpoenas and investigations. Assisted in process improvement measures and creation of documentation regarding legal hold acknowledgements, data retention, deletion, and collection procedures.

 Utilized Ediscovery and Computer forensics tools to collect, analyze, process, search, and host data for review.