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William Root Email & Phone Number

Director of IT at Michigan Primary Care Partners at Michigan Primary Care Partners
Location: Big Rapids, Michigan, United States 6 work roles 1 school
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Role
Director of IT at Michigan Primary Care Partners
Location
Big Rapids, Michigan, United States
Company size

Who is William Root? Overview

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Quick answer

William Root is listed as Director of IT at Michigan Primary Care Partners at Michigan Primary Care Partners, a company with 29 employees, based in Big Rapids, Michigan, United States. AeroLeads shows a matched LinkedIn profile for William Root.

William Root previously worked as Director of IT at Michigan Primary Care Partners and Co-Owner / President at Wrk Media. William Root holds International Business from Ferris State University.

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Email format at Michigan Primary Care Partners

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Michigan Primary Care Partners

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Profile bio

About William Root

My management style is to ensure that my employees have the tools, training and consistent feedback to do their job efficiently. When it comes to customer relations, it's all about empathy, with some common sense. Do everything you can to find a win-win solition within the confines of your policy.

Listed skills include Project Management, Technical Product Training, Operations Management, Help Desk Implementation, and 4 others.

Current workplace

William Root's current company

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Michigan Primary Care Partners
Michigan Primary Care Partners
Director of IT at Michigan Primary Care Partners
20095 Gilbert Rd, Suite B,United States
Employees
29
AeroLeads page
6 roles

William Root work experience

A career timeline built from the work history available for this profile.

Director Of It

Current

Manage IT policies, technical training, network hardware and EHR software for 3 medical offices in Reed City, Big Rapids and Grand Rapids MI.

Nov 2011 - Present

Co-Owner / President

Wrk Media

Selected Contributions:Designed, developed, implemented and maintained custom websites using Adobe and MS Expressions.Produced multimedia presentations for weddings and special events.Designed and produced direct marketing materials in print and visual media.

Nov 2009 - Nov 2011

National Operations Manager

Medquist

Selected Contributions:Managed an Operations support team consisting of 7 supervisors, 92 phone agents and 73 quality specialists.Created, implemented, and conducted a new-hire training program.Researched, documented and resolved escalations and complaints for both internal and external customers. This includes identifying trends, customers at risk, and.

Dec 2002 - Aug 2009

Helpdesk Operations

Siemens Business Services

Selected Contributions:Developed a quality monitoring process and database for trouble ticket auditing and agent call monitoring.Created a new-hire training program that included documentation, scheduling and on-going monitoring.Liaison with customer for projects on new or changing applications to determine training and helpdesk impact.Set up rotational.

Jul 2000 - Jun 2002

Trainer/Knowledge Leader

Inacom

Selected Contributions:Technical support for proprietary software created by and for the GE R&D team.Solely responsible for creating and updating Inference Starsearch database entries for team knowledgebase through HTML documents and direct web links.Trained new employees, created/updated training materials, and worked with customers to improve service..

Jan 2000 - Jun 2000

Marketing And Operations

Gosnell And Company

Selected Contributions:Created direct marketing materials, brochure design, & releases for non-profit & local government events.Volunteer coordinator, including recruitment, scheduling, and training.Coordinated logistics and overall staging needs before, during and after the event.Developed an accounting system for the 1999 Charleston Garden Festival and.

Apr 1998 - Dec 1999
Team & coworkers

Colleagues at Michigan Primary Care Partners

Other employees you can reach at michiganprimarycarepartners.com. View company contacts for 29 employees →

1 education record

William Root education

  • Ferris State University
    Ferris State University
    International Business
FAQ

Frequently asked questions about William Root

Quick answers generated from the profile data available on this page.

What company does William Root work for?

William Root works for Michigan Primary Care Partners.

What is William Root's role at Michigan Primary Care Partners?

William Root is listed as Director of IT at Michigan Primary Care Partners at Michigan Primary Care Partners.

Where is William Root based?

William Root is based in Big Rapids, Michigan, United States while working with Michigan Primary Care Partners.

What companies has William Root worked for?

William Root has worked for Michigan Primary Care Partners, Wrk Media, Medquist, Siemens Business Services, and Inacom.

Who are William Root's colleagues at Michigan Primary Care Partners?

William Root's colleagues at Michigan Primary Care Partners include Matthew Wolters, Lisa Shoemaker Fnp-C, Msn, Bsn, Rn, Heidi Mccauley, Jessica Youmans, and Riley Hitts.

How can I contact William Root?

You can use AeroLeads to view verified contact signals for William Root at Michigan Primary Care Partners, including work email, phone, and LinkedIn data when available.

What schools did William Root attend?

William Root holds International Business from Ferris State University.

What skills is William Root known for?

William Root is listed with skills including Project Management, Technical Product Training, Operations Management, Help Desk Implementation, Marketing, Business Process Improvement, Best Practices, and Website Development.

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