William Ruiz Email & Phone Number

Wilmington, De, Us

New York, Ny, Us

New York, Ny, Us

Driving the end-to-end process of ideation, discovery, and delivery for technical product capabilities of Chase branded Cards with a primary focus on Freedom, Slate, Rise, and new product creation;Fostering coalition across technical partners by being the unified voice of the customer and the strategy behind the target capabilities throughout the software development lifecycle so that there is full clarity on the what/why and appropriate focus on the ‘how’.Collaborating with cross-functional teams to draft and refine feature requirements, technical quick reads, and solution intents for target capabilities via Agile principles in a hybrid waterfall/agile environment leveraging Jira, Confluence, Office 365, and LucidCharts technologies.Practicing appreciative inquiry and positive intelligence to extract the best of my colleagues so that we can freely and comfortably express our thoughts, concerns, and suggestions to best drive results to the customer.Facilitating technical discussions with VISA (VFS) and MasterCard Partners for special projects including BIN consolidation, API integration, complimentary benefit onboarding, and product ideation.

New York, Ny, Us

Managed the Project & Campaign Execution for the launch of the 2023 Marriott Bountiful credit card launch; Developed and drove end-to-end JIRA initiatives with cross-functional teams including Marketing, technical partners, and portfolio management across project work streams of over 100 stakeholders;Created and maintained project governance artifacts: business requirement documents, project plans, & scorecards;Developed change management strategies to pragmatically roll out new tools and technologies within existing teams;Executed special projects including aggregating/sizing departmental transformation backlogs and reviewing new company acquisitions for regulatory review gaps.

Drove high-pace product development timelines of over 50 new product campaigns, managing technological requirements and global implementation standards; Applied scrum-agile methods at two-week sprints with cross-functional teams: concept screening, prototype development, primary CX research, and multi-cell market testing;Analyzed and visualized market data for C-suite leadership in product calendar planning; Designed and managed the UX/UI stakeholder needs with program developers to create a global database of 600 product profiles including performance, project workflow, and consumer feedback.

Consulting program where students work directly with companies to complete an assigned capstone project. BCAP Consultant to Social Enterprise Greenhouse Providence, RI• Presented a recommendation business strategy substantiated with primary research, competitor analysis, a distribution model, and an outreach & marketing plan.

A healthy food-cart based in the heart of New Haven, CT selling healthy sandwiches, salads, smoothies and soups. It was through this project that I crystalized my passion for entrepreneurship. Owner & FounderDesigned, constructed, and operated a unique, healthy food-cart. Developed social media and website profiles accruing a significant following in the 18 months of operation.Entered the competitive Yale Medical food-cart marketplace by offering a niche venue for Yale and New Haven patrons.

Graduate Certificate, Organizational Behavior Studies

Master Of Business Administration (Mba), Concentrations In Finance & Entrepreneurship

Project Management Professional Certification, Project Management

Bachelor Of Arts (B.A.), Psychology

Master Of Business Administration - Mba, Banking, Corporate, Finance